Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Bekhruz Rasulov

Bristol

Summary

Enthusiastic and multilingual individual with a background in healthcare as well as hospitality and travel industry as a Tour guide, Sales manager, and Bellman. Currently pursuing a degree in psychology while leveraging strong communication, language, sympathetic patient attitude and leadership skills. Proven ability to thrive in diverse environments, prioritize tasks, and provide exceptional service.

Overview

4
4
years of professional experience

Work History

Activity support worker

Headway Bristol
Bristol
11.2024 - Current
  • Suggested and provided clients with brain injuries with different activities including both motor and cognitive activities
  • Provided services such as helping clients to make tea and coffee.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Actively listened to client concerns thus creating a comforting environment.
  • Assured safety measures were met to prevent falls or accidents.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.

Sales manager

Ozbegim Travel
Tashkent
07.2024 - 08.2024
  • Liaised with potential customers to determine needs and provide recommendations.
  • Made the best offers for our clients in terms of flights to different countries to generate more sales. Produced many tour sales to countries such as UAE, Turkey, Egypt, Thailand, etc.
  • Used different strategies to convince our clients to buy the tours and displayed communication skills and ability to adapt in various situations.
  • Educated customers on available processes and services. Maintained friendly and professional customer interactions.

Tour guide

Kings School Ely
Ely
10.2021 - 03.2023
  • Addressed visitor queries with accurate information, ensuring a satisfying and informative tour experience.
  • Tailored tour content to suit diverse audience interests, providing a personalised experience for each group.
  • Addressed enquiries to ease worries and provide extra assistance, promoting safe and enjoyable tours.
  • Adapted quickly to unexpected changes or challenges during tours, ensuring a seamless experience for participants.
  • Interpreted and translated languages for tourists to comprehend, bridging language barrier gaps.

Bellman/receptionist

Radisson Blu Hotel
Tashkent
07.2022 - 08.2022
  • Operated hotel shuttle services, transporting guests to local destinations as required.
  • Assisted with room moves and upgrades, ensuring guest satisfaction with accommodations.
  • Maintained detailed records of guest requests and services provided, for quality assurance purposes.
  • Collaborated with other hotel departments to ensure guest satisfaction and resolve any issues effectively.
  • Maximized guest satisfaction by offering an enhanced level of service through the use of multilingual skills.

Education

A-Levels -

The King's School Ely
Ely
09/2021 - 06/2023

Bachelor of Science - Psychology

University of the West of England
Bristol
09/2023 -

Skills

  • Leadership skills: Demonstrated leadership abilities as I was head of house in my boarding school
  • Active listening and sympathetic and patient attitude: Developed skills by working with people with brain injuries where sensitive care is crucial
  • Communication skills: Demonstrated skills by working as the tour guide and sales manager where I had to talk to sell products Moreover, developed communication skills through my work with people with brain injuries as I had to be encouraging and supportive which I would have achieved without communication skills
  • Fluency in 3 languages: Uzbek, Russian and English
  • Understanding of psychological theories: Developed through lectures at university, school and my job at Headway

Affiliations

  • Reading books, specifically about psychology and criminology
  • Football
  • Languages

Timeline

Activity support worker

Headway Bristol
11.2024 - Current

Sales manager

Ozbegim Travel
07.2024 - 08.2024

Bellman/receptionist

Radisson Blu Hotel
07.2022 - 08.2022

Tour guide

Kings School Ely
10.2021 - 03.2023

A-Levels -

The King's School Ely
09/2021 - 06/2023

Bachelor of Science - Psychology

University of the West of England
09/2023 -

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Bekhruz Rasulov