Summary
Overview
Work history
Education
Skills
Timeline
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Laura Morley

Leigh-on-Sea,Essex

Summary

I am currently working within the health service in an administrative role for a private hospital . My previous employment has been within the NHS where I had more of a Healthcare Assistant role. I enjoy working with people & have always been part of a team. I’m confident to work on projects on my own & like the challenge of learning new skills.

Overview

35
35
years of professional experience

Work history

Patient Administrator

Spire Wellesley Hospital
Southend-on-Sea, West Sussex
07.2015 - Current
  • Booking on Inpatient procedures onto SAP, sending out admission paperwork.
  • Dealing with queries from patients due in for surgery.
  • Liaising with consultants & their secretaries, ensuring theatre lists are maximised.
  • Contacting medical insurance companies & obtaining pre-authorisation for private patients.
  • Processing NHS patients that require funding, sending pathway documents for approval to integrated care boards/CCG.

Blood Donor Carer

NHS Blood and Transplant
Brentwood, Essex
04.2000 - 05.2015
  • HCA duties which included, health screening of blood & platelet donors, haemoglobin testing & trained in performing venepuncture/phlebotomy.
  • Reconciliation of personal document/ paperwork & blood products ready for processing at laboratory.
  • Involved in donor recruitment & retention, passing on information about blood/organ donation.

Office Administrator

Partridge’s Dairies
Stanford-Le-Hope, Essex
03.1997 - 03.2000
  • Answering department telephone & email queries within timeframes to meet company targets.
  • Carried out daily tasks, reports, spreadsheets using Excel & Word.
  • Inputting of data onto work system.


Office Clerk

Saxton & Sons Ltd
Grays, Thurrock
05.1996 - 02.1997
  • General office duties, answering incoming calls from customers & taking orders.
  • Involved in stock takes of the warehouse.
  • Printing off customer invoices.

Sales Assistant & Show Material Assistant

Boots the Chemist
Grays, Essex
06.1995 - 04.1996
  • Serving customer, processing cash & card payments efficiently to minimise waiting times.
  • Advising customers on store products.
  • Promotional displaying of special offers & new products.
  • Window dressing.

Sales Assistant

Boots the Chemist
Basildon, Essex
06.1988 - 03.1995
  • Serving customers face to face on shop floor & dealing with queries.
  • Assisting customer, taking payments for items.

Education

Customer Care

NHSBT
Brentwood, Essex

BTEC & EARAC - Art & Design Printmaking

Southend College of Technology
Southend-on-Sea
09/1988 - 05/1991

GCSEs -

Castle View School
Canvey Island
09/1984 - 05/1988

Skills

  • Enthusiastic, trustworthy & reliable individual
  • Experienced in providing excellent customer care
  • Self motivated, responsible worker with professional attitude
  • Strong communicator with a wealth of transferable skills & knowledge

Timeline

Patient Administrator

Spire Wellesley Hospital
07.2015 - Current

Blood Donor Carer

NHS Blood and Transplant
04.2000 - 05.2015

Office Administrator

Partridge’s Dairies
03.1997 - 03.2000

Office Clerk

Saxton & Sons Ltd
05.1996 - 02.1997

Sales Assistant & Show Material Assistant

Boots the Chemist
06.1995 - 04.1996

Sales Assistant

Boots the Chemist
06.1988 - 03.1995

Customer Care

NHSBT

BTEC & EARAC - Art & Design Printmaking

Southend College of Technology
09/1988 - 05/1991

GCSEs -

Castle View School
09/1984 - 05/1988

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Laura Morley