Laura Hale
Andover,Hampshire
Summary
Provides hands-on assistance with hygiene, feeding and everyday routines while maintaining a respectful, person-centred approach. Supports medication routines, follows safeguarding procedures and keeps clear daily logs for continuity of care. Maintains a positive manner and dependable approach that helps teams deliver safe, consistent support.
Overview
6
6
years of professional experience
Work History
Domiciliary Care Worker
Agincare
06.2019 - 07.2019
- Assisted with personal hygiene from bathing to toileting, while promoting dignity and independence.
- Assisted clients in basic daily needs, including dressing, washing, drying hair and feeding.
- Completed detailed daily care logs, documenting care provided and any significant observations.
Barista
Twenty five
02.2019 - 04.2019
- Greeted and connected with every customer, recommending drinks and pastries.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.
- Served a variety of ice cream flavours, toppings, and cones to meet diverse customer preferences.
Shift Leader
Caffe Nero
02.2015 - 02.2019
- Managed inventory of coffee beans, milk, and supplies, ensuring availability to meet customer demand.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Maintained clean, hygienic food service counters through regular sanitisation.
- Greeted and engaged customers, providing tailored drink and pastry recommendations to enhance their experience.
- Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.
- Prepared diverse coffee and tea beverages, following recipes and presentation standards to ensure quality consistency.
- Cleaned coffee machines and brewing equipment to ensure optimal performance., disposed of waste and cashed-up registers for thorough store closing processes.
Food and Beverage Service Assistant
Compass Group
03.2013 - 01.2015
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
- Served meals and drinks to customers, ensuring timely delivery and meeting quality standards.
- Communicated drink and food orders accurately with bar and kitchen staff.
- Maintained safe hygiene and food handling standards for full compliance.
- Ensured front and back of house areas were kept impeccably clean, tidy and presentable and properly stocked.
Skills
- Personal care
- Hygiene assistance
- Medication support
- Care documentation
- Safeguarding procedures
- Client communication
Timeline
Domiciliary Care Worker
Agincare
06.2019 - 07.2019
Barista
Twenty five
02.2019 - 04.2019
Shift Leader
Caffe Nero
02.2015 - 02.2019
Food and Beverage Service Assistant
Compass Group
03.2013 - 01.2015