Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Aliyah Bird

Newry, Mourne and Down ,Down

Summary

Domiciliary Care Worker with experience in providing compassionate personal care and support to elderly clients, fostering independence and enhancing quality of life. Proven ability to manage client relationships effectively, with a focus on dementia and special needs care. Skilled in maintaining meticulous records, ensuring compliance with privacy laws, and implementing strategies for challenging behaviours. Concurrently serving as a Sales Assistant at SPAR, delivering exceptional customer service and maintaining organised retail environments. Strong team player with excellent time management skills, adept at working well under pressure. Aspires to continue developing expertise in client relationship management within the healthcare sector.

In school, I was an army cadet for three years which helped and encouraged me to gain disciplinary skills, as well as team building. I enjoyed this a lot as it made me feel like i was a part of a unit and allowed me to develop new skills and grow as an individual. I enjoy caring for people as it makes me feel happy and helpful, I have a lot of experience caring in the community as well as caring for children with additional needs. I volunteer on Wednesdays at Kingdom youth club in Kilkeel with their special needs groups. I also have an autistic brother who i help care for at home with my mum and also my younger sister has ADHD. Caring for them has allowed me to gain skills in caring for children with special needs. In my spare time I enjoy learning new languages, at the moment I’m learning Spanish and Irish; being multilingual will allow me to connect and communicate with a wide range of clients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Domiciliary Care Worker

Rutledge Recruitment
Newry, Mourne and Down , Down
2026.01 - Current
  • Completed detailed daily care logs, documenting care provided and any significant observations.
  • Assisted clients in basic daily needs, including dressing, washing, drying hair and feeding.
  • Calmed and reassured clients suffering anxiety using friendly, calming, and positive the friendly, calming, and positive approach, enhancing their emotional well-being.
  • Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.
  • Created specialised meals, drinks and snacks according to patient requirements and dietary needs.
  • Built strong, trust-based relationships with clients and families through compassionate interaction, fostering a supportive care environment.
  • Updated patient files to track progress and support team care and resource planning.
  • Monitored clients' conditions, reporting any concerns or changes to relevant healthcare providers.
  • Managed challenging behaviours in clients with dementia by implementing strategies that maintained a calm and safe environment.
  • Prepared and cooked meals for patients using various kitchen equipment, ensuring dietary needs were met.
  • Provided emotional support to clients through regular conversation and companionship.
  • Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.
  • Provided personal care and support to elderly clients, promoting their independence and quality of life.
  • Visited clients' homes to assist care requirements, including washing, feeding and housekeeping.
  • Informed supervisors of key changes in client conditions and behaviours.
  • Maintained meticulous records of client care, medications, and progress notes, complying with regulatory standards and privacy laws.

Sales Assistant

SPAR
Newry, Mourne and Down , Down
2022.08 - Current
  • Guided customers in product selection, tailoring advice to enhance satisfaction and meet specific needs.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Responded promptly to customer enquiries, ensuring clarity and understanding of products and services.
  • Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Delivered attentive sales support, fostering positive customer experiences and encouraging repeat visits.

Education

A-Levels -

Kilkeel HighSchool
Newry, Mourne and Down
2025-01

GCSEs -

Kilkeel Highschool
Newry, Mourne and Down
2024-01

GCSEs -

TootHill Secondary school
Nottingham
2021-01

Skills

  • Client relationship management
  • Personal care
  • Patient interaction
  • Dementia care
  • Special needs Care
  • Good time management
  • Working well under pressure
  • Team work

Languages

Spanish
Upper Intermediate
B2
English
Proficient
C2
Irish
Elementary
A2

Certification

  • OCN level One in Peer mentoring
  • Sign language
  • First Aid
  • Moving and Handling
  • NISCC

Interests

  • Linguistics
  • Reading
  • Gamer
  • Ice skating
  • sports
  • Charity work
  • Hiking
  • Art and Design
  • Dance
  • Animals
  • Moving Image Arts
  • Film And Theatre
  • Drama
  • Travel

Timeline

Domiciliary Care Worker

Rutledge Recruitment
2026.01 - Current

Sales Assistant

SPAR
2022.08 - Current

A-Levels -

Kilkeel HighSchool

GCSEs -

Kilkeel Highschool

GCSEs -

TootHill Secondary school
Aliyah Bird