Laura Brown
Durrington,Wiltshire
Summary
Experienced healthcare professional focused on functional disability assessment. Capable of delivering accurate and comprehensive reports through understanding of multiple medical conditions and their impacts on daily living by evaluating evidence and compiling robust assessments with claimants and health professionals. Utilises strong analytical skills and empathetic communication to ensure fair and thorough assessments. Manages own work load and time management alongside other tasks required outside of the report writing including auditing, supporting other colleagues and safeguarding claimants when the time arises.
Overview
8
8
years of professional experience
Work history
Functional disability assessor
Serco
Salisbury, Wiltshire
2022.06 - Current
- Maintained up-to-date knowledge and training, ensuring compliance in all assessments.
- Developed strong rapport with customers, fostering supportive assessment environments.
- Participated in regular training sessions, enhancing skills in disability assessment .
- Self management of tasks and work load.
- Deescalation of difficult situations, working alongside claimants with varying degrees of disabilities as well as working alongside family members and other professionals from other agencies.
- Reading professional evidence sent in and gathering further information from customers and relatives or health professionals and then completing accurate reports to advise the DWP on claimants functional ability.
- Auditing evidence and questionnaires sent in to ensure correctly streamed to assessment teams.
Staff nurse band 5
Salisbury District hospital
Salisbury, Wiltshire
2017.09 - 2022.09
- Advocated for patients' rights and needs, fostering trust and respect within healthcare environments
- Conducted regular ward rounds alongside multidisciplinary teams to monitor patient condition regularly, ensuring seemless care coordination.
- Managed high-stress situations efficiently, maintaining calm atmospheres within the ward.
- Responded promptly and calmly to emergencies to minimise health risks, providing CPR and life support skills
- Demonstrated flexibility whilst dealing with varying shift patterns to ensure constant coverage of vital services.
- Complied strictly with all safety procedures and protocols reducing potential incidents or falls among patients.
- Delivered quality and compassionate patient care through effective communication and teamwork.
- Documented patient progress accurately, facilitating informed decision-making in treatment plans.
- Ensured patient safety by implementing infection control protocols.
- Utilised clinical skills in wound management and medication enhancing healing and recovery rates.
- Promoted health education amongst patients, improving their understanding of conditions and treatments.
- Implemented discharge planning strategies timely manner to facilitate smooth transitions from hospital into home life.
- Participated in professional development activities keeping abreast of current nursing practices.
- Maintained confidentiality of patient information following NHS guidelines on data protection laws.
- Trained new staff members, fostering supportive work environments.
- Assisted doctors during medical procedures for successful treatment delivery.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Maintained privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
- Monitored patient wellbeing, accurately recognising deterioration and initiating immediate emergency care.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Administered oxygen/ topical/ IV and oral medication in line with stringent drug regulations to ensure patient comfort.
- Established positive rapport with patients and families through active listening and compassionate care.
- Achieved and maintained positive staff morale, fostering good relationships with patients, visitors and other departments.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Stayed up-to-date on latest nursing developments/ training to provide best patient care.
- Complied with quality healthcare standards to uphold hospital reputation.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
- Advised on dietary, nutrition and illness prevention.
- Followed modern nursing standards for optimum treatments and patient protection.
Staff nurse band 5, critical care
Salisbury District hospital
Salisbury, Wiltshire
2019.09 - 2022.06
- Advocated for patients' rights and confidentiality whilst maintaining professional boundaries and ethics at all times.
- Maintained accurate records of patient progress to facilitate effective treatment plans.
- Dealt promptly and calmly with emergencies, potentially saving lives in critical situations.
- Collaborated effectively with multidisciplinary team to ensure comprehensive patient care.
- Demonstrated proficiency in conducting initial assessments, establishing appropriate plan of care.
- Provided expert nursing care to critically ill patients, ensuring optimal health outcomes.
- Improved patient comfort by administering medication and performing routine checks.
- Assured high standards of hygiene, cleanliness within the ward for infection control.
- Offered emotional support to patients' families, fostering a supportive environment during difficult times.
- Conducted thorough handovers at shift change, ensuring seamless continuity of quality care service provision.
- Delivered compassionate palliative care, easing end-of-life transition.
- Liaised efficiently with other healthcare professionals regarding treatment plans; improved overall team communication.
- Oversaw safe transportation of critically ill patients between wards or departments; assured minimal disruption to ongoing treatments.
- Performed invasive procedures competently under supervision; enhanced skill set and confidence level significantly over time.
- Utilised advanced medical equipment for continuous monitoring of vital signs, promoting swift detection of changes in condition.
- Built positive staff and patient relationships to enhance department morale.
- Met patient monitoring requirements to maintain safety and comfort.
- Led by example in delivering high-quality nursing care according to trust standards.
- Triaged cases and assessed patients to establish suitable treatment plans.
- Maintained patient privacy and dignity through empathetic, discreet care.
- Escalated concerns over patient decline to enable rapid clinical response.
- Updated records with clear, accurate patient information to enable care continuity.
- Collaborated with multidisciplinary teams to manage patient conditions across departments.
- Prioritised nursing care according to patient conditions, responses and deterioration.
- Assessed patient health needs quickly to deliver rapid emergency support.
- Administered, stored and handled medication within outlined regulations.
- Developed and maintained positive relationships with patients, family and colleagues to support continuum of care..
- Identified patient deterioration through diligent observations.
- Evaluated patients' physical, psychological and social issues to identify appropriate nursing interventions.
- Applied wound management protocols and procedures to facilitate patient recovery goals.
- Informed patients and relatives of treatment plans and expected outcomes.
- Facilitated adequate pain management for assigned patients to minimise discomfort.
- Recorded incidents promptly, escalating to senior nursing staff for assistance.
- Counselled caregivers and families on end-of-life planning and patient care options.
- Dealt with emergencies with calm and composure.
- Used oral, topical and IV medications to manage patient symptoms.
- Dressed wounds, enhanced wound care and replaced bandages to prevent infections.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Oversaw, trained and mentored student and junior nursing staff.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
Education
Bachelor of Science - Adult nursing
Oxford Brookes University
Swindon 09.2017
Skills
- Technical and accurate Report writing
- Pharmaceuticals/ medical and pathophysiology knowledge familiarity
- Confidentiality/ safeguarding procedure awareness
- Mental health/ disability and condition awareness
- Experience using diagnostic tools
- Healthcare legislation familiarity/ up to date training for revalidation under NMC guidance
- Condition-Specific assessments
- Ability to prioritise and take initiative
- Communication and ability to work with multidisciplinary teams
- Proactive medical interventions/ critical care and basic life support in both adult and peads
- Telehealth proficiency with diverse range of claimants
- Disease progression tracking and escalation
- Time management/ case load and auditing
- Patient advocacy, rapport building and resolution facilitation
- Professional boundaries maintenance
- Active listening/ tactful communication and non-verbal observation