Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Kirsty Oliver

Darlington,Durham

Summary

A dedicated professional with extensive experience in managing complex mental and physical health conditions, adept at case management and report writing. Demonstrates strong mental resilience and the ability to prioritise tasks effectively in high-pressure environments. Skilled in adaptable communication, capable of navigating sensitive conversations with clients from diverse backgrounds. Committed to adhering to medical legislation and working within the scope of practice, while maintaining strong verbal and non-verbal observation skills. Aims to leverage consultation expertise and teamwork abilities to contribute positively to healthcare settings.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work history

Functional Disability Assessor

Maximus UK
Thornaby, Stockton-on-Tees
08.2021 - Current
  • Meet productivity and quality requirements whilst producing detailed Work Capability Assessment reports, including a variety of physical and mental health conditions, including complex neurological cases.
  • Worked on cases at filework stage, contacting appropriate clinicians, family members to gather sufficient evidence to progress client claims.
  • Mentor for new entrants to the functional assessor role.
  • Utilised clinical judgement when interpreting subjective and objective information about a claimant's health condition or disability.
  • Prioritised confidentiality and data protection policies whilst managing sensitive patient information.
  • Interpreted complex clinical information to accurately assess an individual's functionality level.
  • Ensured adherence to professional standards by diligent monitoring of assessment protocols.
  • Communicated effectively with patients during the assessment process, so that they fully understand the purpose and what happens next.
  • Participated in regular training sessions for continuing professional development, enhancing skills in disability assessment techniques.
  • Communicated effectively with Clinical Lead staff to improv case productivity and quality of report-writing.
  • Adapted communication style to suit different individuals
  • Managed workload efficiently to ensure timely completion of disability assessments.
  • Maintained up-to-date knowledge on disability legislation, ensuring compliance in all assessments.

Band 5 Rotational Physiotherapist

Sunderland NHS Foundation Trust
Sunderland , Tyne and Wear
08.2018 - 08.2021
  • Worked across multiple areas within the hospital setting on a rotational basis - care of the elderly, chronic pain clinic, orthopaedic wards, and musculoskeletal outpatient clinic.
  • Routinely worked as part of a multidisciplinary team to determine patient treatment plans, safe and timely discharge from hospital, including medical professionals based in the community.
  • Liaised closely with family members, educating them about patients' condition and ongoing rehabilitation process.
  • Managed administrative tasks such as maintaining accurate patient records, ensuring efficient practice operations.
  • Stayed abreast of latest research and developments in field through continuous professional development initiatives and training.
  • Ensured adherence to professional standards and ethics whilst providing patient care.
  • Provided a variety of specific physiotherapy treatments and exercise prescriptions for patient-specific needs and goals.
  • Communicated closely with clients and carers, respecting privacy, dignity and confidentiality.
  • Handled large caseloads and treated patients with neurological and musculoskeletal conditions, offering comprehensive care to meet needs.
  • Assessed and diagnosed diverse physical conditions to provide appropriate treatments.
  • Offered guidance on home exercise programmes, enabling continued improvement outside clinic hours.

Personal Trainer and Group Fitness Instructor

Self employed
Worthing, West Sussex
11.2012 - 09.2015
  • Provided personal training for a variety of clients, including the older adult, under 18's and during pregnancy.
  • Designed bespoke training programmes to improve client fitness levels.
  • Taught a variety of group fitness classes, including Zumba, Les Mills, Piloxing and other group exercise formats.
  • Provided personalised fitness assessments for targeted training plans.
  • Encouraged clients, resulting in improved commitment to health goals.
  • Established a positive training environment for enhanced workout experiences.
  • Fostered an inclusive environment within the gym facility by respecting and catering to diverse fitness needs.
  • Prioritised clear communication whilst explaining complex exercises to clients of varied fitness levels.
  • Collaborated with physiotherapists to provide rehabilitation exercises for injured clients.

Personal Trainer/Sports Massage/ Group Fitness

The Athletic Club Gym
Hamilton, Bermuda
11.2009 - 09.2011
  • Provided personal training services to a variety of clients, and maintained consistent client retention through regular and progressed training programmes.
  • Provided sports massage services to the Gym members, for both deep tissue and remedial massage needs.
  • Taught a variety of group fitness classes across the week.
  • Organised local group fitness demonstrations to showcase the gym in the local community.
  • Worked as studio coordinator for the Gym, organising the class scheduled and ensuring cover for all classes every week, updating the schedule handout for members.


Personal Trainer/Sports Massage/ Group Fitness

Magnum Power Force Gym
Hamilton, Bermuda
01.2008 - 11.2009

Please refer to The Athletic Club for details of job description

Personal Trainer, Group Fitness Instructor

David Lloyd Leisure
Worthing , West Sussex
02.2005 - 12.2007
  • Provided personal training services for a variety of clients, including the older adult, under 18's and pregnancy.
  • Participated in continuing professional development to gain further qualifications in line with David Lloyd branding and fitness package delivery
  • Taught a variety of group fitness classes
  • Completed introductory fitness plans for new members to the club.
  • Worked collaboratively with team members to run club days and charity events.

Education

Bachelor of Science - Physiotherapy

Northumbria University
Newcastle upon Tyne
09.2015 - 05.2018

Access to Science - Biology and Chemistry

Chichester College
Chichester
09.2014 - 05.2015

GCSEs - Science

Itchen college
Southampton
09.2012 - 05.2013

GCSEs - Maths

Northbrook College
Worthing, West Sussex
09.2013 - 06.2014

Certificate of Higher Education - Certified Personal Trainer Level 3

David Lloyd Leisure
Worthing, West Sussex
05.2005 - 08.2005

Diploma of Higher Education - Personal Training, Sports Massage, Nutrition

Premier International
Cyprus
08.2004 - 11.2004

GCSEs - English

Bournemouth and Poole College
Poole
09.1993 - 05.1994

Skills

  • Case management proficiency and report-writing efficiency
  • Ability to prioritise, and work consistently in a time-pressured environment
  • Mental resilience
  • Ability to receive constructive feedback and utilise the information effectively
  • Experience with consultation procedures
  • Wide experience of complex mental health and physical health conditions, and how they impact daily life
  • Experience in adaptable communication style for clients of varied backgrounds, and navigating difficult and sensitive conversations
  • Adhering to medical and health care legislation, and working within scope of practice
  • Very strong verbal and non -verbal observation
  • Working effectively within a team

Affiliations

  • Crossfit
  • Upcycling furniture
  • Knitting
  • spending time with my cocker spaniel Poppy

Accomplishments

    1st Degree Black Belt in Tae KwonDo

    Completion of Brighton Marathon 2014

References

References available upon request.

Timeline

Functional Disability Assessor

Maximus UK
08.2021 - Current

Band 5 Rotational Physiotherapist

Sunderland NHS Foundation Trust
08.2018 - 08.2021

Bachelor of Science - Physiotherapy

Northumbria University
09.2015 - 05.2018

Access to Science - Biology and Chemistry

Chichester College
09.2014 - 05.2015

GCSEs - Maths

Northbrook College
09.2013 - 06.2014

Personal Trainer and Group Fitness Instructor

Self employed
11.2012 - 09.2015

GCSEs - Science

Itchen college
09.2012 - 05.2013

Personal Trainer/Sports Massage/ Group Fitness

The Athletic Club Gym
11.2009 - 09.2011

Personal Trainer/Sports Massage/ Group Fitness

Magnum Power Force Gym
01.2008 - 11.2009

Certificate of Higher Education - Certified Personal Trainer Level 3

David Lloyd Leisure
05.2005 - 08.2005

Personal Trainer, Group Fitness Instructor

David Lloyd Leisure
02.2005 - 12.2007

Diploma of Higher Education - Personal Training, Sports Massage, Nutrition

Premier International
08.2004 - 11.2004

GCSEs - English

Bournemouth and Poole College
09.1993 - 05.1994
Kirsty Oliver