Laura Boardman
Bury,Lancs
Summary
I am an experienced and dedicated Health & Social Care professional with over 20 years work experience across mental health, residential and community-based support settings. Currently working as a Lead Support Worker, with a strong understanding of person-centred practice, safeguarding, risk management and promoting independence.
I take pride in delivering high-quality support and building positive, respectful relationships with the people I support. I am creative and adaptable, able to respond positively to changing situations and individual needs. I take a professional and conscientious approach to my work, ensuring that company policies, procedures and online recording requirements are followed accurately and consistently.
With qualifications in Health & Social Care and Team Management, I am keen to progress my career in a full-time, permanent Lead Support Worker position where I can use my experience, leadership skills and person-centred approach to support both individuals and colleagues.
Overview
16
16
years of professional experience
Work History
Lead support worker
Persona care and support
Bury
01.2019 - Current
- Provide high-quality, person-centred support based on individual needs, preferences, goals, and aspirations.
- Promote dignity, independence, choice, and inclusion in all aspects of support.
- Build positive and professional relationships with the people supported, families, colleagues, and other professionals.
- Support individuals with daily living activities, and encourage meaningful activities, and community involvement.
- Maintain accurate records, support documentation, and online recording in accordance with company policies and procedures.
- Follow safeguarding, health and safety, risk management, and organisational policies.
- Recognise and respond appropriately to changes in an individual's needs, wellbeing, or behaviour.
- Work collaboratively with colleagues and other professionals to ensure consistent, effective support.
- Support the implementation and review of individual support plans, and risk assessments.
- As Lead Support Worker, I take additional responsibility for supporting colleagues and maintaining high standards of person-centred practice.
- Use a creative and adaptable approach to overcome challenges and find ways of engaging individuals in meaningful activities.
- Take pride in maintaining professional standards and ensuring work is completed accurately and compliantly.
Residential Support Worker
Ansar projects
Bury
08.2014 - 01.2019
- Provided person-centred residential support to individuals with a range of support needs.
- Promoted independence, dignity, choice, and quality of life.
- Supported individuals with daily routines, personal development, and community involvement.
- Built trusting and professional relationships with individuals, their families, and other stakeholders.
- Maintained accurate care records and followed care plans, risk assessments, and safeguarding procedures.
- Worked effectively with colleagues and other professionals to provide consistent support.
- Responded calmly and professionally to changing situations and individual needs.
Mental health support worker
Alpha Hospital
Bury
06.2010 - 08.2014
- Provided compassionate and professional support to individuals experiencing mental health difficulties.
- Supported individuals with daily living activities and maintaining a safe, structured, and supportive environment.
- Developed positive relationships based on trust, respect, and effective communication.
- Observed and reported changes in presentation, behaviour, and wellbeing.
- Maintained accurate records, and followed individual care plans and organisational procedures.
- Worked as part of a multidisciplinary team to support individual needs, promote independence, and facilitate recovery.
- Followed safeguarding, health and safety, and risk management procedures.
Education
Bury College
Skills
- Person-centred support and care
- Lead Support Worker experience
- Team leadership and supporting colleagues
- Health and Social Care
- Mental health support
- Safeguarding
- Risk assessment and management
- Promoting independence and choice
- Care planning and documentation
- Accurate online recording and compliance
- Communication and relationship-building
- Supporting individuals with daily living
- Creative and adaptable approach
- Working effectively within a team
- Professional and reliable approach
- Following company policies and procedures
Timeline
Lead support worker
Persona care and support
01.2019 - Current
Residential Support Worker
Ansar projects
08.2014 - 01.2019
Mental health support worker
Alpha Hospital
06.2010 - 08.2014
Bury College