Compassionate Support Worker experienced in providing care for disabled individuals and elderly populations. Enhanced resident well-being through tailored care plans and meaningful relationship-building, contributing to improved engagement and quality of life. Committed to maintaining dignity and safeguarding rights of vulnerable adults through person-centred practices and strong ethical judgement.
Overview
7
7
years of post-secondary education
40
40
years of professional experience
Work history
Support worker (Older adults in care)
M and D Care
Dowlais, Merthyr Tydfil
04.2026 - Current
Participated in staff training sessions to enhance knowledge of best practices in elderly care.
Liaised with other members of the support team to ensure consistency in care provision.
Helped residents maintain independence through personalised assistance with personal tasks.
Provided emotional support for elderly individuals, fostering a sense of security and companionship.
Ensured cleanliness and hygiene standards met in all residential areas, providing a healthy environment for inhabitants.
Facilitated social activities for residents, promoting engagement and mental stimulation.
Enabled improved mobility for residents through physical support and encouragement.
Administered medication as prescribed, ensuring correct dosage and timing.
Encouraged participation in therapeutic activities by creating an inviting atmosphere.
Assisted older adults with daily care activities to improve their quality of life.
Maintained accurate records of individuals' conditions and behaviours, supporting effective care planning and continuity.
Monitored health status of elderly patients regularly, promptly reporting any issues to the medical staff.
Fostered positive relationships with families and friends of residents, enhancing community ties.
Collaborated closely with healthcare professionals to ensure comprehensive patient care.
Enhanced safety within the facility by promptly addressing potential hazards.
Upheld dignity and respect at all times when assisting older adults with personal tasks such as bathing or dressing.
Adopted person-centred approach in all aspects of care-giving.
Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
Created balanced meal options to enhance clients' overall health. to uplift clients and meet dietary requirements.
Worked collaboratively with other support workers to maintain holistic care for clients.
Administered medication to safeguard health and wellbeing.
Administered oral and topical medication following instructions from medical personnel.
Supervised patients during outings and physical activities, promoting dignity and independence.
Reported on patients' health and mobility progress, maintaining excellent continuity of care.
Empowered service users to remain as independent as possible and retain sense of identity.
Monitored and evaluated patients' health, wellbeing and progress to mitigate potential health risks.
Facilitated community engagement initiatives, fostering a sense of belonging among residents.
Developed and implemented cohesive care plans for patients according to individual needs.
Assisted service users to obtain and access community resources.
Established and maintained working relationships with clients based on trust and non-judgement.
Identified key client needs to develop targeted support programmes.
Offered practical daily living advice, including financial planning, housing support and legal guidance.
Reported on clients' progress to evaluate service impact.
Collaborated with external support providers to maintain good care continuity.
Highlighted additional support provisions to maximise clients' growth opportunities.
Crafted personalised action plans based on individual client needs and goals. whilst prioritising pressing concerns.
Support worker (Older adults in care)
Drive Care
Dowlais, Merthyr Tydfil CBC
11.2023 - 03.2026
Upheld dignity and respect at all times when assisting older adults with personal tasks such as bathing or dressing.
Adapted communication styles to suit individual residents' needs, fostering understanding and trust.
Encouraged participation in therapeutic activities by creating an inviting atmosphere.
Actively participated in staff training sessions, keeping up-to-date on best practices in elderly care.
Personal assistant - Care in the Community
Rhondda Cynon Taf
Tonyrefail, Rhondda Cynon Taf
01.2011 - 10.2023
Supported patients with daily living activities, promoting greater independence and quality of life.
Collaborated closely with families to understand the specific needs and preferences of each individual resident or service user; enhanced quality of care delivered as a result.
Liaised effectively with multidisciplinary team members; ensured seamless provision of care services.
Collaborated with healthcare professionals to deliver integrated patient care, improving overall health outcomes.
Ensured medication administration for optimal health outcomes.
Responded promptly to emergencies, ensured patient safety.
Facilitated timely transportation for clients, enhancing access to essential services.
Helped in preparing nutritious meals to meet dietary needs of clients. to ensure proper nutrition.
Encouraged physical activity amongst sedentary patients; contributed to better overall health conditions over time.
Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
Coordinated various cleaning activities to create a hygienic living space; created a clean environment.
Tutor
Self employed
, Rhondda Cynon Taf
09.2007 - 07.2023
Conducted one-on-one sessions for personalised attention to each student's needs.
Tracked each student's progress, pinpointing areas for targeted improvement.
Adapted teaching style for individual learning capabilities.
Adapted teaching style according to individual student abilities and interests.
Developed engaging lesson plans that boosted student participation.
Designed engaging coursework materials to stimulate intellectual curiosity.
Encouraged practice of observational drawing, enhancing students' attention to detail.
Assisted pupils with technical aspects like perspective and shading to improve their drawing skills.
Fostered open communication during sessions, increasing student comfort and participation.
Facilitated open discussions during critique sessions, promoting peer learning.
Fostered appreciation of various art cultures through thematic lessons.
Conducted weekly art workshops for increased artistic expression.
Set up interactive field trips to galleries and museums boosting students' interest in contemporary and historical artworks.
Incorporated history of art into lessons, deepening students' understanding of the subject matter.
Enhanced student creativity by implementing innovative art techniques.
Planned lessons to target subject weaknesses and build skills within strengths.
Managed supply inventory diligently, ensuring all necessary materials were available for art classes. whilst maintaining budget constraints.
Organised studio space effectively, creating an environment conducive to learning and creativity, ensuring a conducive learning environment.
Art & Cookery Tutor
Adult Education Rhondda Cynon Taf
Rhondda Cynon Taf, Rhondda Cynon Taf
01.1997 - 07.2007
Simplified complex topics using practical examples and analogies in teaching approach.
Enhanced student comprehension by utilising interactive teaching methods.
Provided detailed feedback with constructive suggestions to improve academic performance.
Conducted one-on-one sessions for personalised attention to each student's needs.
Developed study schedules for effective time management and exam preparation.
Offered homework assistance, bolstering understanding of classroom topics.
Maintained records of each student's progress, identifying areas needing further improvement.
Provided additional resources outside tutoring hours for continued self-study.
Fostered a positive learning environment to enhance student focus.
Designed engaging coursework materials to stimulate intellectual curiosity.
Prepared lesson plans, ensuring understanding of complex concepts.
Encouraged open communication during sessions, enhancing comfort levels and participation rates.
Adapted teaching style for individual learning capabilities.
Planned lessons to target subject weaknesses and build skills within strengths.
Maintained updated knowledge of curriculum standards and education requirements to help students meet objectives.
Updated records and progress reporting to enhance accountability.
Advised, criticised and encouraged students to develop abilities.
Used illustrative activities to help students explore concepts.
Developed in-depth lectures on subject-specific theories, foundational concepts and advanced topics.
Employed a variety of mediums to convey learning concepts.
Bar Manager
Self employed
South West, Bristol, Cotswolds,South Wales, Devon, Bristol, Wiltshire, South Wales
07.1988 - 08.1994
Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
Resolved complaints calmly and professionally to achieve positive customer outcomes.
Fostered positive relationships with customers enhancing their loyalty towards the establishment.
Built loyal customer base by creating a welcoming environment with top quality service.
Trained new staff on customer service protocols to enhance guest experience.
Mentored junior staff members fostering a supportive work atmosphere.
Promoted special offers and events via social media platforms boosting brand visibility.
Maintained a clean and hygienic environment, improving overall ambiance of the bar.
Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
Completed accurate end-of-day financial routines for cash and card transactions.
Adult Art Tutor/ Artist
Mid Devon County Council
Tiverton, Devon
08.1986 - 08.1994
Developed curriculum with focus on different art styles.
Conducted weekly art workshops for increased artistic expression.Led engaging art workshops to promote student creativity.
Facilitated open discussions during critique sessions, promoting peer learning.
Implemented teaching strategies to foster critical thinking skills.
Encouraged practice of observational drawing, enhancing students' attention to detail.
Assisted pupils with technical aspects like perspective and shading to improve their drawing skills.
Advised students on proper care and use of equipment for prolonged usage.
Organised studio space, ensuring a conducive learning environment.
Utilised multimedia resources to complement traditional teaching methods.
Adapted teaching style according to individual student abilities and interests.
Fostered appreciation of various art cultures through thematic lessons.
Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
Education
Bachelor of Arts - Fine Art
University of Central Lancashire
Preston
09.1982 - 07.1986
Foundation Degree in Arts - Art
St Albans College of Art & Design
St Albans, Hertfordshire
09.1981 - 07.1982
GCSE & A-Levels - Art
Ware College
Hertfordshire
09.1978 - 07.1981
Skills
Elderly mobility assistance
Daily living support
Personal care
Medication administration
Community support initiatives
Meal preparation
Meal assistance
Nutrition knowledge
Fall prevention tactics
Health monitoring
Health and safety procedures
Incident reporting
Record management
Data management
Person-centred approach
Inclusivity practices
Safeguarding procedures
Safeguarding protocols
Behaviour management
Behavioural observation
Emotional companionship
Community support initiatives
Patient engagement
Patient transport
Housekeeping
Hygiene standards compliance
Dietary management and feeding
CPR and First Aid
Dignity preservation
Person-centred care
Person-centred approach
Confidentiality practices
Confidentiality maintenance
Compassionate support
Mental health support
Experience with disabled individuals
Inclusivity practices
Ethical decision-making
Safeguarding protocols
Mental health support
Inclusivity practices
Ethical decision-making
Affiliations
Reading, Theatre and Cinema, Museums and Art Galleries, Gardening. History