Latoya Burke
Swindon,Wiltshire
Summary
Dynamic professional with expertise in fostering collaboration and building rapport across diverse teams, including peers and senior management. Proven ability in task delegation and prioritization, resulting in optimized workflow efficiency. Consistently delivers high-quality, detail-oriented work across all projects.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work history
Teaching assistant in special educational needs
Brunel Academies Trust
Swindon, Wiltshire
2024.01 - 2025.09
- Offered emotional support during challenging situations whilst respecting student's personal space and emotions.
- Encourage independence and life skills to enhance personal development and confidence.
Pharmacy trainee assistant
Rowland's Pharmacy
Swindon, Wiltshire
2023.04 - 2023.09
- Enhanced customer interactions to deliver comprehensive information about medications.
- Supported pharmacists in managing pharmaceutical stock, reducing instances of shortages or overstocks.
- Assisted in the smooth running of the pharmacy through various administrative tasks.
Teaching assistant in special educational needs
BrunelAcademies Trust
Swindon, Wiltshire
2019.09 - 2021.07
- Ensured adherence to school policies regarding safety standards when dealing with special needs children.
- Participated in professional development training sessions to stay informed about the latest in special education teaching strategies.
Police community support officer
Hampshire Constabulary
Andover, Hampshire
2016.03 - 2018.12
- Fostered stronger relationships between police and public through open dialogue and transparency.
- Coordinated with social services when dealing with vulnerable individuals or families at risk.
Small business owner
Latoya's Boutique Ltd
Swindon, Wiltshire
2014.06 - 2018.12
- Sourced products from reliable vendors, maintained product quality standards.
- Managed daily operations for smooth functioning of the business.
Trainee Neighbourhood Housing Officer
Swindon Borough Council
Swindon, Wiltshire
2017.01 - 2018.06
- Investigated resident complaints for effective resolution.
- Reviewed and updated housing policies regularly, maintained up-to-date knowledge of regulatory changes.
- Managed property inspections, ensured compliance with housing regulations.
- Facilitated conflict resolution between neighbours to maintain harmony.
- Assessed and recommended improvements to amenities based on feedback from residents.
Police community support officer
Hampshire Constabulary
Andover, Hampshire
2008.08 - 2012.07
- Responded to non-emergency calls from members of the public, resolving issues efficiently.
- Engage with individuals across diverse age groups, ethnicities, disabilities, and religions to foster inclusive communication.
Armed forces soldier
British Army
, Leeds
2001.02 - 2005.04
- Preserved confidentiality of classified information according to established protocols.
- Remained composed and focused in highly stressful situations.
- Followed instruction to complete exact requests of senior officers.
Education
Certificate of Higher Education - Adult Numeracy
OCR Level 1 Certificate in Adult Numeracy
Andover, HampshireDiploma of Higher Education Nursing - Nursing
Andover College
Andover, Hampshire 2010.09 - 2011.06
Mental Health
CPD Standards Office
SwindonHonour Based Violence , Forced Marriage & FGM Awareness
Safeguarding Swindon's Children
SwindonECDL level 2
European Computer Driving Licence
Andover, HampshireNVQ Level 3 - Community Safety and Crime Reduction
City & Guilds of London Institute
Hampshire 2008.10 - 2009.10
Certificate of Higher Education - Adult Literacy
City & Guilds of London Institute
Andover, Hampshire 2009.09 - 2010.08
Skills
- Report Writing
- Critical thinking
- Marketing and Demonstrations
- Facility Management
- Financial/Business Management
- Conflict resolution/powerful
- Calm in emergency situations
- Emergency planning
- Team leadership
- Risk management processes and analysis
Affiliations
- I like meeting new people and travelling
- I am interesting in learning sign language I currently know several words in singalong
Timeline
Teaching assistant in special educational needs
Brunel Academies Trust
2024.01 - 2025.09
Pharmacy trainee assistant
Rowland's Pharmacy
2023.04 - 2023.09
Teaching assistant in special educational needs
BrunelAcademies Trust
2019.09 - 2021.07
Trainee Neighbourhood Housing Officer
Swindon Borough Council
2017.01 - 2018.06
Police community support officer
Hampshire Constabulary
2016.03 - 2018.12
Small business owner
Latoya's Boutique Ltd
2014.06 - 2018.12
Diploma of Higher Education Nursing - Nursing
Andover College
2010.09 - 2011.06
Certificate of Higher Education - Adult Literacy
City & Guilds of London Institute
2009.09 - 2010.08
NVQ Level 3 - Community Safety and Crime Reduction
City & Guilds of London Institute
2008.10 - 2009.10
Police community support officer
Hampshire Constabulary
2008.08 - 2012.07
Armed forces soldier
British Army
2001.02 - 2005.04
Certificate of Higher Education - Adult Numeracy
OCR Level 1 Certificate in Adult Numeracy
Mental Health
CPD Standards Office
Honour Based Violence , Forced Marriage & FGM Awareness
Safeguarding Swindon's Children
ECDL level 2
European Computer Driving Licence