Laraib Sarfaraz
Wolverhampton,West Midlands
Summary
Experienced Store Assistant with a strong track record in fast-paced retail environments. Expert at identifying customer needs, resolving complex inquiries with a smile, and maintaining brand loyalty. Fluent with POS systems, barcode scanning software, and EPOS tills, and committed to contributing to team success while ensuring a positive shopping experience.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Store Assistant
Midland Catering Cafe
Birmingham
2024.01 - 2025.05
- Packed purchased goods effectively.
- Increased sales through helping customers.
- Responded quickly to customer inquiries and resolved concerns.
- Handled product restocking efficiently during peak hours.
- Assisted buyers in locating products and answering questions.
- Helped create a positive shopping experience through friendly service.
Store Assistant
SaveMart Grocery Store
Rawalpindi
2020.06 - 2023.10
- Processed cash, card, and digital payments accurately using POS systems.
- Boosted visual merchandising standards with regular display updates.
- Guided customers with product selection, promotions, and store navigation.
- Cooperated with team members to ensure smooth daily store operations.
- Identified and escalated stock discrepancies or damaged goods.
Art Teacher
Bahria Foundation School & College
Sagri, Pakistan
2019.01 - 2020.01
- Designed and supported creative events and exhibitions.
- Implementation of teaching methods to address diverse learning styles.
- Enhanced school visual presentation through eye-catching wall paintings.
Education
Computer Arts - Graphic Design
Fatima Jinnah Women University
Rawalpindi 2015.10 - 2020.12
HSSC - ICS
Govnt Post Graduate College
Rawalpindi 2012.01 - 2014.01
Skills
- Attention to Detail
- Retail software proficiency
- Visual merchandising
- Active listening
- Effective communication
- Creative vision
Certification
- Teacher E-Symposium, Oxford University Press Pakistan 2020
- Member of Young Entrepreneurship Society, 2019
- Recognition certificate for Logo Design, Federal Expanded Programme Immunisation,
2019 - Contestant in poster competition, Pakistan Poverty Alleviation Fund, 2019
- Event planner at Entrepreneurship Fair, 2019
- Taken part in No Littering Day, NCPC 2019
- Certificate of participation in the logo design competition, EME Olympiad 2018
- Campus Ambassador, Pakistan Youth Elevation Organisation, 2018
- Volunteer at Entrepreneurship Fair, 2017
Courses
- Create and Enhance Visuals With AI, Adobe 2026
- Google Digital Marketing & E-commerce Specialization, Google 2026
- Everyday Parenting: The ABCs of Child Rearing. Yale University 2025
- CVS Health Retail Customer Service Specialization, 2025
- Carer Training Course, Flexebee 2024
- Work Smarter, Not Harder: Time Management for Personal & Professional Productivity,
University of California, Irvine, 2021 - How to Make a Comic Book (Project-Centred Course), High Tech High Graduate
School of Education, 2020 - Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential,
McMaster University 2020 - Tricky English Grammar, University of California, Irvine, 2020
- Roman Art and Archaeology, University of Arizona 2020
Accomplishments
- 1st Position in Chief Minister Speech, Govt Girls Higher Secondary School Sagri, 2011
- Third Position in All Pakistan Aviation Exhibition, 2020
LANGUAGES
English
Upper intermediate (B2)
Urdu
Proficient (C2)
Timeline
Store Assistant
Midland Catering Cafe
2024.01 - 2025.05
Store Assistant
SaveMart Grocery Store
2020.06 - 2023.10
Art Teacher
Bahria Foundation School & College
2019.01 - 2020.01
Computer Arts - Graphic Design
Fatima Jinnah Women University
2015.10 - 2020.12
HSSC - ICS
Govnt Post Graduate College
2012.01 - 2014.01