Waitress
Luna Cafe
Baldock, Hertfordshire
09.2023 - 01.2024
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Greeted and escorted guests to tables.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
