Chanelle Morrison

I started as a waitress in a busy restaurant and bistro bar in Ballachulish, working evenings and weekends.

• Managed table settings for enhanced dining experience.
• Provided top-notch service to customers, improved overall dining experience.
• Collaborated with kitchen staff to ensure order accuracy.
• Maintained clean and organised dining area for customer comfort.
• Showcased extensive knowledge of menu items, heightened customer decision making.
• Met special dietary requests with careful preparation and presentation of dishes.
• Utilised professional communication skills to resolve customer complaints.
• Assisted with inventory management, streamlined restaurant operations.
• Enhanced guest satisfaction through attentive and prompt service.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Maintained excellent level of service in busy and demanding restaurant environment.

While still attending school I worked weekends in a local Guest House.

My roles and responsibilities included, breakfast waitress for the residential guests in the morning and housekeeping into the afternoons.

This was a seasonal job which finished in October when the season finished

My role included:

• Improved customer satisfaction by providing efficient and friendly service.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Managed table settings for enhanced dining experience.
• Collaborated with kitchen staff to ensure order accuracy.
• Maintained clean and organised dining area for customer comfort.
• Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
• Cleaned bathrooms and bedrooms thoroughly to service level agreements.