Charlotte Stride
Sawbridgeworth,Hertfordshire
Summary
Highly responsible and reliable professional with a strong background in health and safety awareness, critical-thinking, and emotional intelligence. Demonstrates exceptional skills in relationship-building, teamwork, and cultural sensitivity. Adept at table setting, tea and coffee brewing, and familiar with allergen guides. Holds a First Aid certification and is an enthusiastic communicator with creative thinking abilities. Committed to maintaining an upbeat, outgoing, and positive attitude while ensuring the highest standards of service.
Overview
4
4
years of professional experience
Work History
Waitress
Magpie Catering
Harlow, Essex
03.2024 - Current
- Attended to customer's needs proactively for first-class waiting service.
- Provided top-notch service to customers, improved overall dining experience.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Arranged tables and set up linens and silverware in preparation for guests.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Improved customer satisfaction by providing efficient and friendly service.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Accommodated special event needs, provided customised services for parties.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Kept tables clear of used crockery, glassware and cutlery.
Babysitter
self employed
Sawbridgeworth, Hertfordshire
09.2021 - Current
- Handled emergencies efficiently whilst maintaining composure leading to minimal disruption or distress.
- Coordinated children's movements between school property and off-site activities.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Developed positive, trusting relationships with groups of young children.
Girl guiding Young Leader
Girlguiding UK
Sawbridgeworth, Hertfordshire
08.2020 - Current
- Monitored participants closely to maintain safe exercise practices.
- Developed outreach programmes to bridge gaps between young people and communities.
- Assisted lead youth worker with classroom behaviour management.
- Collaborated with other departments on company-wide projects resulting in successful product launches.
- Role modelled positive behaviour and interpersonal skills.
- Set up outings and events according to children's favoured activities and hobbies.
- Safeguarded young people in line with national guidelines.
- Administered first aid, reporting incidents and near misses when required.
- Helped with coordination and supervision of youth activities and delivered positive interventions.
- Cleaned youth club areas before and after sessions to maintain safe, sanitary conditions.
- Carried out thorough risk assessments ahead of fitness activities, prioritising participant safety.
- Used music, art and sensory experiences to encourage child expression.
- Promoted community involvement and volunteering among young people.
- Provided support during regular youth sessions and planned activities.
Education
AS Level - Media Studdies
Harlow College
Harlow 09.2023 - 06.2024
A-Levels - Media Studies, Art, Photography
Harlow College
Harlow 09.2023 -
GCSEs - Maths, English (literature and language), Science (double award), History, Drama, Art, Textiles.
Leventhorpe school
Sawbridgeworth, Hertfordshire 09.2018 - 05.2023
Skills
- Health and safety awareness
- Critical-thinking
- Table setting
- Highly responsible and reliable
- Enthusiastic communicator
- Emotional intelligence
- Relationship-building
- Tea and coffee brewing
- Familiarity with allergen guide
- First Aid certification
- Upbeat, outgoing and positive
- Cultural sensitivity
- Creative thinking
- Teamwork
Affiliations
- Photography, theatre and travel.
Accomplishments
Selected for an international trip with Girl guiding which i fundraised for and sourced myself.
Emergency First Aid at Work qualification.
Girl guiding young leader qualification.
Girl guiding young leader safe gaurding qualification
Timeline
Waitress
Magpie Catering
03.2024 - Current
AS Level - Media Studdies
Harlow College
09.2023 - 06.2024
A-Levels - Media Studies, Art, Photography
Harlow College
09.2023 -
Babysitter
self employed
09.2021 - Current
Girl guiding Young Leader
Girlguiding UK
08.2020 - Current
GCSEs - Maths, English (literature and language), Science (double award), History, Drama, Art, Textiles.
Leventhorpe school
09.2018 - 05.2023
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