Kyle Q
London,UK
Summary
A hardworking and reliable aspiring Electrical Apprentice with a solid understanding of electrical principles. Eager to develop trade skills to a further degree through a dynamic work environment. Known for a strong work ethic, attention to detail, and a willingness to learn from experienced professionals. Ensuring a safe and healthy work environment.
Overview
2
2
years of post-secondary education
1
1
Certification
Work history
Call centre operator
Absolutely Courier
London
- Adapted swiftly to changes in product offerings or system upgrades, ensuring uninterrupted service delivery.
- Encouraged feedback from callers, enhancing service improvement strategies.
- Resolved customer complaints, resulting in increased customer retention.
- Networking within different departments to gain results.
Window Cleaner trainee
Family Run Buisness
London
- Carried out risk assessments for each job to ensure safe working conditions.
- Handled ladder positioning securely to access hard-to-reach windows whilst maintaining safety protocols.
- Used eco-friendly products in all tasks promoting sustainable business practices.
- Established strong rapport with clients through friendly, professional communication and excellent service delivery.
- Supporting the family run business as. Volunteer
- Upheld company reputation by providing reliable service in adherence with set appointment times and estimated finish dates.
Education
GCSEs - English, Maths, Science
London Nautical School
London 09.2022 - 06.2023
Level 2 Diploma - Electrical Installation
City & Guilds - College of North West London
London 09.2023 - 05.2024
Level 3 Advance Technical Diploma - Electrical Installation
City & Guilds - Barking & Dagenham College
London 09.2024 - 05.2025
Skills
- Knowledge of local regulations
- Safety procedure compliance
- Equipment care
- Detail Orientated
- Reliability
- Customer relations
- Customer Service
- Safety compliance
- Communication clarity
- COSHH regulation understanding
- Good coordination
- Height work competence
- Efficient workflow management
- Self-Motivation drive
- Excellent interpersonal and
- communication skills
- Independent and team working
- Comfort in high places
Certification
Construction Skills Certification Scheme (CSCS)
Work Experience Window Cleaning
Stephen Hughes, 07970 093470
Timeline
Level 3 Advance Technical Diploma - Electrical Installation
City & Guilds - Barking & Dagenham College
09.2024 - 05.2025
Level 2 Diploma - Electrical Installation
City & Guilds - College of North West London
09.2023 - 05.2024
GCSEs - English, Maths, Science
London Nautical School
09.2022 - 06.2023
Call centre operator
Absolutely Courier
Window Cleaner trainee
Family Run Buisness
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