Dwayne Camblin
St. Austell
Summary
Dedicated to hard work and passionate about learning, I am a kind and considerate individual. Valuing the importance of teamwork, I find fulfillment in collaborating with others. Engaging with people from diverse backgrounds is a personal passion, as I believe in the power of listening to their wisdom, stories, and experiences to gain valuable knowledge. Throughout my life, I have honed my people skills and completed a conflict management course, equipping me with the confidence to handle challenging situations. A quick learner, I consistently take on more responsibility in my career journey.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Call Centre Operator
ANGEL FULFILMENT SERVICES LTD
12.2024 - 01.2025
- Short term contract for Christmas
- Handling calls taking donations on behalf of The Salvation Army and answering queries
Night Porter/Receptionist
The Cornwall Hotel Spa & Estate
03.2023 - 11.2024
- Here i am part of the Porterage team, Mainly Night Porter
- My job role is to carry out all kinds of duties, floor walks ensuring no litter, glasses and dinner plates are left around from room service
- Cleaning duties, Checking people in and out, taking payments where necessary, Serving Beverages and making the occasional Sandwich for guests during the Night, setting up the restaurant for the breakfast buffet and breakfast servings
- Generally making the Guests journey here a pleasant time so they can return!!
Packaging Assistant
Danish Crown
10.2022 - 12.2022
- Here i was a packaging assistant on lines packing boxes, using Scanners to print the correct labels (labelling boxes) and some palliating of boxes
- Unfortunately i had a family Emergency and had to go back north to attend
Cleaner
Churchill Cleaning Contract Services
03.2022 - 08.2022
- Cleaning various areas of a High school / Academy - Various duties including Vacuuming, Mopping, Dusting and cleaning Bathroom facilities to a high standard
Hotel Night Porter
Premier Inn (whitbread)
08.2021 - 10.2021
- Short Contract with Premier inn Seafront Hotel to help during the very busy Holiday Season
- My Job role was to ensure the safety of guests during the night periods of 11pm to 7am
- During these hours i had to check people in, hourly security checks on the hotel floors and cleaning duties of public toilets
- Also one of the main roles was to set up the Resturant in order for the guests to enjoy a good mornings Breakfast, ensuring drinks were available and tables were available to do so
Various Roles
Cornwall Staff Agency
08.2019 - 12.2020
- Working for Cornwall Staff Agency I have undertook various roles including Bar work at The Eden Project and also House Keeping Duties cleaning the rooms to high standards at the Eden Youth Hostel Project
- This employment is temporary and part-time
Bar Team Member
The Pier House Hotel
05.2019 - 10.2019
- Here I worked behind the Bar at the main point of call at the Harbour for tourists and the general public
- I carry out duties such like serving drinks and taking orders for food
- Replenishing stock with stock rotation and making sure there is an excellent service provided for our guests in the hotel as well as many people from all over the world
Call Centre Agent
Angel Fulfilment Services
12.2018 - 01.2019
- Temporary contract for 1 month answering calls, taking donations on behalf of the Salvation Army within a small call centre
- Data entry and administration
Bar and Daytime Supervisor
Park Dean Resorts
02.2018 - 09.2018
- Daytime supervisor at a very busy holiday resort
- In this role I was in charge of a small team, opening the complex in the morning ensuring holiday makers were having a great time
- I mainly managed the bar pouring drinks, serving food, organizing point-of-sale and mixing the occasional cocktail
- Main Supervisor duties were setting up tills, dealing with complaints and motivating the team
Chef / Cook
Whitbread PLC
02.2016 - 10.2016
- Within a hotel kitchen I was a mainly the breakfast chef, cooking breakfast to a number of guests
- Also using the computer system to order the food needed for breakfast and lunch
Data Entry Clerk
Royal Mail
04.2011 - 09.2015
- Entering data onto the Royal Mail Database Here i developed fast and accurate typing skills Ensuring data was accurate from images on screen
Assistant Steward
Poynton Royal British Legion
01.2014 - 10.2014
- This was a 2nd evening job for myself
- Here I filled the role of Assistant Steward, I covered this position for a relief period of the employee who became ill
- I was involved in social media marketing of events on at the club serving the members and public drinks and snacks I also set up tills and cashed up and the end of an evening shift
- Cellar management including organization of barrels, tapping and venting, cleanliness and general cleaning duties
Taxi Dispatch Operative
Admin Lynx Taxis
03.2010 - 03.2011
- Duties included were Answering calls and entering data onto the system, cash handling and counting from drivers, using the computer dispatch system to communicate with drivers regarding jobs and bookings
Education
GCSE - C and D grades
Stockport High School
Skills
- CUSTOMER SERVICE
- ORDERING
- CASH MANAGEMENT
- CONFLICT MANAGEMENT
- Knowledge of MS Software
- Bar Cellar Management
- Food Preparation
- Stock Rotation
- Rota Organization
- Stock Ordering
- Data Input
- COSHH
- Data entry
Certification
- BCS Level 2 Certificate in IT User Skills (ECDL EXTRA)
- Preparing to Work in Hospitality (SWAP)
- NOCN Level 2 Award in Security Guarding (QCF)
- Level 1 Award Preventing the Spread of Infection and Disease
Eligible To Work In Uk
Yes
Highest Level Of Education
Certificate of Higher Education
Driver License
Provisional
Timeline
Call Centre Operator
ANGEL FULFILMENT SERVICES LTD
12.2024 - 01.2025
Night Porter/Receptionist
The Cornwall Hotel Spa & Estate
03.2023 - 11.2024
Packaging Assistant
Danish Crown
10.2022 - 12.2022
Cleaner
Churchill Cleaning Contract Services
03.2022 - 08.2022
Hotel Night Porter
Premier Inn (whitbread)
08.2021 - 10.2021
Various Roles
Cornwall Staff Agency
08.2019 - 12.2020
Bar Team Member
The Pier House Hotel
05.2019 - 10.2019
Call Centre Agent
Angel Fulfilment Services
12.2018 - 01.2019
Bar and Daytime Supervisor
Park Dean Resorts
02.2018 - 09.2018
Chef / Cook
Whitbread PLC
02.2016 - 10.2016
Assistant Steward
Poynton Royal British Legion
01.2014 - 10.2014
Data Entry Clerk
Royal Mail
04.2011 - 09.2015
Taxi Dispatch Operative
Admin Lynx Taxis
03.2010 - 03.2011
GCSE - C and D grades
Stockport High School
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