Kya Heath

I'm an experienced in mainly retail, focused on sales with a customer-centric approach. I prioritise the customer's experience and hold a friendly, empathetic attitude towards working, so both I and the customers feel relaxed. My compassion also strongly comes from me caring for my nanna when she was sick; my organisational skills that develop with varying customers and adjusting to their needs develops from my very different 4 dogs who require different routines and care. Experience in the POS system, floor service and stocking gives me a range of experience in parts of retail, which branch into other sectors of work outside of retail. This provides me with diversity in work, but I strive to develop my skills further than the temporary position I've held, especially during university.

I'm attending University of Glasgow (2025-2029) studying History, English Language and Archaeology

I have Fridays free and finish at 5pm Monday-Thursday every week. On some days I do start later around 4pm, yet the schedule changes weekly.

• Spending time with my 4 dogs allows me to feel more relaxed and also keeps me prioritising things I care for
• Reading keeps my mind working and helps me retain more information for a working environment
• Baking / Cooking develops my skills in precision and paying attention to detail