Summary
Work history
Education
Skills
Interests
Timeline
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Rebecca Clews

Newcastle-under-Lyme,Staffordshire

Summary

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Happy to support the team during holidays and sickness. Looking to progress in my career.

Work history

Seasonal Sales Assistant

Card Factory
09.2023 - Current
  • Politely interacted with customers whilst processing payments, taking opportunities to apply upselling and cross-selling techniques.
  • Worked flexible hours to support operations during peak periods outside normal responsibilities.
  • Regularly replenished stock, prioritising best sellers and notifying management of low stock levels to maximise sales.
  • Acted as friendly and reliable point of contact for customers on shop floor.
  • Demonstrated enthusiasm and dedication to go the extra mile to exceed customer expectations and elevate shopping experience.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Adhered to company procedures and guidelines to maintain compliance.

Senior Associate

Holland & Barrett
06.2022 - 09.2023
  • Senior Associate/Key holder
  • Keep up to date with relevant training
  • Cash handling
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Organised displays to promote inventory and encourage customer purchases.
  • Promoted customer loyalty scheme at checkout.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Food transformation
  • Cleaning and tidying of the store and back of house
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.

Housekeeper

Travelodge
03.2022 - 06.2022
  • To ensure rooms are cleaned to Travelodge standard and in the time that is set for each room
  • Health and safety is important for the wellbeing of guests and employees
  • Support your team and work independently if needed
  • Time keeping is essential
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
  • Interacted positively and professionally with residents, maintaining excellent service standards.

Education

BA Honours - Sociology andCriminology

Staffordshire University
2021

Certificate of Higher Education - Counselling

Staffordshire University
Stoke-on-Trent
09.2012 - 04.2013

Skills

  • In-depth product expertise
  • Maximising sales
  • Store housekeeping
  • Visual merchandising
  • Money handling
  • Confident communicator
  • Superb time management
  • Outstanding customer service
  • Face-to-face selling
  • Accurate money handling
  • Outgoing and enthusiastic
  • Communication skills

Interests

In my spare time, I enjoy spending time with my family, going for long walks and visiting places of interest. When i get some me-time, I enjoy going to the gym or swimming,

Timeline

Seasonal Sales Assistant

Card Factory
09.2023 - Current

Senior Associate

Holland & Barrett
06.2022 - 09.2023

Housekeeper

Travelodge
03.2022 - 06.2022

Certificate of Higher Education - Counselling

Staffordshire University
09.2012 - 04.2013

BA Honours - Sociology andCriminology

Staffordshire University

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Rebecca Clews