Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Kwok Chi Ng

Worksop,Nottinghamshire

Summary

Dedicated warehouse professional with extensive expertise in maintaining cleanliness and organisation, proficient in equipment operation and inventory management. Demonstrates strong skills in pallet jack use, package wrapping techniques, and forklift operation. Experienced in shipping and receiving, with a comprehensive understanding of warehouse operations and transport coordination. Adept at picking, packing, dispatching goods, and flexible in task assignments to ensure efficient workflow. Committed to optimising storage area maintenance and enhancing organisational awareness for improved operational efficiency.

Reliable and dedicated individual with excellent organisational skills and strong work ethic. Possesses valuable transferable skills such as time management and teamwork, coupled with soft skills in communication and problem-solving.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Warehouse operator

GXO
Ollerton, Nottinghamshire
05.2025 - 10.2025
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
  • Collaborated with team members for smooth warehouse operations.
  • Stacked pallets, creating an organised storage system.
  • Communicated effectively with supervisors, improving overall workflow.
  • Picked orders accurately, reducing instances of return or exchange.
  • Verified contents of shipments against invoices for accuracy assurance.
  • Kept clean work areas, promoting better productivity and safety standards.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Packaged products securely for prevention of damage during transportation process.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
  • Safely operated forklifts, pump trucks and power pallet trucks to unload, lift and transfer warehouse goods.
  • Moved stock around by hand, using forklift truck or lifting gear.

Royal Mail Seasonal Sorter

Royal Mail
Worksop, Nottinghamshire
11.2024 - 12.2024
  • Showed exceptional organisational skills by managing multiple priorities simultaneously; ensured consistency across all completed tasks despite high-volume workload.
  • Handled fragile items with care whilst conducting the sortation process, ensuring no damages occurred during handling or transportation stages.
  • Conducted regular checks on sorted goods for accuracy before dispatching them to customers.
  • Sorted items for delivery, ensuring accurate dispatch to customers.
  • Enhanced workflow speed by promptly completing allocated sorting tasks each day.
  • Provided support for other team members' activities when necessary for smooth operations within the warehouse environment.
  • Maintained clean and organised work area to improve safety and efficiency in goods sorting.
  • Operated sorting machinery and equipment to facilitate the accurate separation of materials.

Royal Mail Seasonal Sorter

Royal Mail Group
Worksop, Nottinghamshire
11.2023 - 12.2023
  • Maintained clean and organised work area to improve safety and efficiency in goods sorting.
  • Enhanced workflow speed by promptly completing allocated sorting tasks each day.
  • Reduced errors in product dispatches through meticulous attention to detail during item sorting.
  • Achieved quicker processing time with systematic approach to sorting tasks.
  • Sorted items for delivery, ensuring accurate dispatch to customers.
  • Identified damaged or misplaced items during sorting, resulting in increased quality control measures within the warehouse operation.
  • Provided support for other team members' activities when necessary for smooth operations within the warehouse environment.
  • Operated sorting machinery and equipment to facilitate the accurate separation of materials.

Marketing executive

Trinity Co
Hong Kong, Hong Kong
08.2017 - 06.2021
  • Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Established strong relationships with key industry players to expand business reach.
  • Collaborated with design team in creating visually appealing promotional materials, attracting more prospects.
  • Organised product launches, successfully generating public interest.
  • Developed comprehensive marketing strategies to enhance brand visibility.
  • Directed social media initiatives, enhancing brand recognition and loyalty.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.

Education

Bachelor of Science - Computer Science

San Francisco State University
United States of America
01.1996 - 01.1998

Foundation Degree in Science - Mathematics

Skyline College
United States of America
08.1993 - 01.1995

Skills

  • Maintain cleanliness and organisation
  • Basic maths competency
  • Pallet jack use
  • Package wrapping techniques
  • Equipment operation proficiency
  • Shipping and receiving knowledge
  • Organisational awareness
  • Storage area maintenance
  • Dispatching goods experience
  • Flexible in task assignments
  • Scanning equipment usage
  • Warehouse operations understanding
  • Picking and packing
  • Inventory management
  • Loading and unloading
  • Transport coordination
  • Forklift and pallet machinery operation
  • Picking, packing and dispatching
  • Materials storage procedures
  • Low-Level Order Picker (LLOP) truck operation
  • Advanced ms office use

Certification

FLT Licenses

Languages

English
Intermediate
Chinese (Cantonese)
Native
Chinese (Mandarin)
Intermediate

Timeline

Warehouse operator

GXO
05.2025 - 10.2025

Royal Mail Seasonal Sorter

Royal Mail
11.2024 - 12.2024

Royal Mail Seasonal Sorter

Royal Mail Group
11.2023 - 12.2023

Marketing executive

Trinity Co
08.2017 - 06.2021

Bachelor of Science - Computer Science

San Francisco State University
01.1996 - 01.1998

Foundation Degree in Science - Mathematics

Skyline College
08.1993 - 01.1995
Kwok Chi Ng