Amir Ardalan Alipour
Watford,Hertfordshire
Summary
A proactive and adaptable professional with hands-on experience in IT support, sales, property management, and event coordination. Skilled in troubleshooting technical issues, delivering customer-focused solutions, and managing logistics with precision. Proficient in Python, SQL, and web development tools, with a strong ability to bridge technical and operational needs. Combines problem-solving agility with exceptional communication skills, honed through client-facing roles in diverse industries.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Warehouse operator
DHL
London
2025.10 - Current
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Collaborated with team members for smooth warehouse operations.
- Packaged products securely for prevention of damage during transportation process.
- Meeting picking/packing targets, working at pace, minimizing errors, optimizing routes in the warehouse.
- Picking/packing orders, stock counting, receiving goods, using scanners, ensuring order accuracy.
Event Planning Assistant
Private Event Planner
Elstree
2022.12 - Current
- Oversaw design and placement of decorations.
- Handled decoration packing tasks with precision.
- Managed logistics for decoration transport.
- Ensured proper storage of equipment to maintain safety standards.
- Enhanced client satisfaction with attention to detail in event setup.
Freelance E-commerce Reseller / Entrepreneur
Self-Employed
Remote / Global
2017.05 - Current
- Established relationships with manufacturers to secure beneficial deals.
- Monitored market trends for pricing adjustments, maintaining competitive edge.
- Collaborated with logistics team for safe and timely delivery of orders to customers.
- Facilitated smooth transactions by understanding client needs, preferences and budget constraints.
- Mastered end-to-end business operations: identifying profitable market niches, negotiating with suppliers, executing professional product photography.
- Crafting SEO-optimized listings that drove consistent sales conversions while maintaining a 95% positive feedback rating.
- Handled customer complaints and disputes effectively, ensuring customer retention.
- Provided post-sales service support to clients, promoting repeat business.
Estate Agent & Acquisitions Assistant
Axes Agency
London
2024.02 - 2025.05
- Conducted property viewings, providing comprehensive details on features and answering potential buyer queries.
- Delivered exceptional customer service, addressing queries and concerns promptly to ensure client satisfaction.
- Marketed properties effectively through various channels, including online platforms and estate agency windows.
- Cultivated and sustained robust relationships with property owners, buyers, and renters through tailored service and guidance.
- Assisted in sourcing potential investment properties by conducting initial research on market listings and off-market opportunities.
- Supported senior agents with financial analysis for deal viability, helping to compile data on rental yields and area comparable.
- Helped maintain the acquisitions pipeline by tracking potential properties and updating client lists.
IT Support
Delit Ltd
London
2023.05 - 2024.09
- Delivered IT support through effective troubleshooting of software and hardware issues, ensuring seamless business operations.
- Coordinated with IT support teams to troubleshoot and resolve complex database issues, maintaining high levels of system availability.
- Provided IT support to patrons, troubleshooting common issues with public access computers and printers.
Sales Assistant
Boots Pharmacy
Rickmansworth
2022.06 - 2022.07
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Managed inventory by organizing and maintaining stockroom supplies.
Education
Bachelor of Science - Computer science
University of Portsmouth
Portsmouth 2024.09 - 2025.06
GCSEs - English
Watford Boys Grammar School
Watford, HRT 2019.01 - 2022.01
GCSEs - Mathematics
Watford Boys Grammar School
Watford, HRT 2019.01 - 2022.01
Skills
- Outstanding verbal and written communications
- Sales expertise
- Financial literacy
- IT systems knowledge
- Customer Service
- MS PowerPoint
- MS Word
- MS Excel
- Python
- Lua
- Dart
- SQL
- CSS
- HTML
- C#
- Shipping and receiving knowledge
- Barcode technology usage
- Order processing competence
- Maintain cleanliness and organisation
- Bulk shipment handling
- Marketing analytics
- Online payment systems
- Account management
- Digital marketing
- Market research
- E-commerce management
- Customer needs analysis
- Client retention
Languages
English
Fluent
Hindi
Native
Persian
Native
Timeline
Warehouse operator
DHL
2025.10 - Current
Bachelor of Science - Computer science
University of Portsmouth
2024.09 - 2025.06
Estate Agent & Acquisitions Assistant
Axes Agency
2024.02 - 2025.05
IT Support
Delit Ltd
2023.05 - 2024.09
Event Planning Assistant
Private Event Planner
2022.12 - Current
Sales Assistant
Boots Pharmacy
2022.06 - 2022.07
GCSEs - English
Watford Boys Grammar School
2019.01 - 2022.01
GCSEs - Mathematics
Watford Boys Grammar School
2019.01 - 2022.01
Freelance E-commerce Reseller / Entrepreneur
Self-Employed
2017.05 - Current