Kurian Jacob
LONDON
Summary
Dynamic professional with a proven track record at Travelodge, excelling in customer orientation and problem solving. Successfully established strong relationships as a Medical Representative at Topic Druglines, enhancing market presence and driving revenue growth through strategic planning and effective negotiation. Adaptable and creative thinker committed to delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Receptionist
Travelodge
London
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Medical Representative
Topic Druglines
02.2022 - 03.2023
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
Education
Master of Science - Business Management
Ulster University
London 04.2001 -
Bachelor of Commerce -
Mahatma Gandhi University
India 04.2001 -
Skills
Strategic planning
Problem solving
Crisis management
Creative thinking
Customer orientation
Adaptability to change
Telephone skills
File management
Office management
Customer/Client relations
Time management
Timeline
Receptionist
Travelodge
08.2023 - Current
Medical Representative
Topic Druglines
02.2022 - 03.2023
Master of Science - Business Management
Ulster University
04.2001 -
Bachelor of Commerce -
Mahatma Gandhi University
04.2001 -
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