Summary
Overview
Work history
Education
Skills
Languages
Date Of Birth
Gender
Maritual Status
Hobbies
Certification
Timeline
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Kunal Takwale

Nad 40 1/3 Khardev Nagar, Ghatla Near Chembur Karnataka High School, Chembur Mumbai ,India

Summary

Punctual Deputy Manager looking to obtain position where outstanding communication and problem-solving talents can be fully utilised. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates.

Overview

1
1
Certification

Work history

Deputy Manager

Kotak Mahindra Bank
Mumbai , India
05 2023 - Current
  • Managed daily operations for smooth running of the office.
  • Maintained awareness of latest industry trends, product knowledge and sales techniques.
  • Built long-term relationships with customers and generated referrals from existing clients.

Customer Retention Manager

ICICI Lombard General Insurance Co
Mumbai , India
09 2019 - 04 2023
  • Served customers to drive sales and deliver top-quality experiences.
  • Analysed data and information to identify issues and create tailored solutions.
  • Increased customer satisfaction by resolving issues.

Customer Service Specialist

Home Credit India
Mumbai , India
12 2018 - 08 2019
  • Offered solutions to resolve product or service issues, improving brand reputation.
  • Managed difficult situations for improved customer relations.
  • Communicated courteously with customers for enhanced relationships.

Front Desk Receptionist

Hotel Heritage Dakshin
Mumbai , India
10 2017 - 12 2018
  • Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
  • Facilitated smooth operations for front desk area by handling all administrative tasks.
  • Handled customer complaints professionally, ensuring satisfactory resolution.

Customer Service Executive

1 Point 1 Solutions
Mumbai , India
05 2016 - 07 2017
  • Exceeded targets by delivering comprehensive and consistent service.
  • Responded to customer queries and provided excellent customer service.

Education

Bachelors Of Commerce -

N G Acharya And D K Marathe College

HSC -

N G Acharya And D K Marathe College

SSC -

Amarnath High school

Skills

  • Strategic decision-making
    • Team building

Languages

English
Advanced
Hindi
Fluent
Marathi
Fluent

Date Of Birth

28/06/1995

Gender

Male

Maritual Status

Unmarried

Hobbies

  • Playing Cricket
  • Travelling
  • Bike Rides

Certification

  • MS CIT
  • TALLY ERP 9.0

Timeline

Deputy Manager

Kotak Mahindra Bank
05 2023 - Current

Customer Retention Manager

ICICI Lombard General Insurance Co
09 2019 - 04 2023

Customer Service Specialist

Home Credit India
12 2018 - 08 2019

Front Desk Receptionist

Hotel Heritage Dakshin
10 2017 - 12 2018

Customer Service Executive

1 Point 1 Solutions
05 2016 - 07 2017

Bachelors Of Commerce -

N G Acharya And D K Marathe College

HSC -

N G Acharya And D K Marathe College

SSC -

Amarnath High school
Kunal Takwale