Katie Cox

Streamlined Workflow Processes: Reduced operational inefficiencies by optimizing and streamlining workflow processes, resulting in increased productivity and smoother day-to-day operations.
Staff Training Programs: Designed and implemented comprehensive staff training programs, improving team performance and fostering skill development across the organization.
Time Management Strategies: Achieved higher productivity by implementing effective time management techniques, ensuring tasks were completed within deadlines while maintaining quality.
Team Morale and Communication: Boosted team morale through open communication, regular feedback, and fostering a collaborative work environment, leading to improved employee engagement.
Strategic Planning for Growth: Utilized strategic planning initiatives to drive business growth, focusing on long-term goals and efficient resource allocation.
Facilitated Staff Meetings: Led regular staff meetings, promoting teamwork and collaboration among team members to solve issues and improve overall performance.
Policy Enforcement: Enforced company policies, ensuring a safe, productive, and compliant work environment for all employees.
Supervision and Task Management: Supervised team members to ensure optimal task completion, providing guidance and support to meet organizational objectives.
Interdepartmental Coordination: Coordinated effectively with different departments, ensuring smooth communication and collaboration across the company to meet shared goals.
Staffing and Budget Management: Managed employee schedules for large teams, ensuring operational efficiency while maintaining budgetary constraints.
Pet Care Centre Management: Assisted in managing the Top 40 Pet Care Centre, driving sales growth, supporting the training of new staff, and ensuring the efficient running of the store

• Improved customer service by implementing new procedures and protocols.
• Minimised inventory loss for improved profit margins.
• Streamlined store operations with efficient scheduling.
• Increased staff productivity by providing comprehensive training programmes.

• As a groom, I am responsible for the care and welfare of the horses on the yard as part of a team and individually
• This therefore gave me good time management skills as jobs on the yard had to be done quickly and efficiently to a high standard
• Also I have to be able to communicate efficiently with the owners regarding any issues with their horses and answer queries in a time efficient and confident manner

• Working in a restaurant gave me the opportunity to interact and talk to members of the public, which helped me gain more self confidence
• As a waitress I was responsible for taking people’s food and drink orders and making sure it was presented to them in a high standard

• Paper round: Once a week I would deliver newspapers to houses and businesses on a set route
• Paper hand out: Once a week I would hand out newspapers to the public
• This job helped me enhance my self-confidence, as I had to approach members of the public and interact with them