Kritika Ghimire
Midlothian,Edinburgh
Summary
Hospitality professional with expertise in maintaining clean, welcoming environments and ensuring guest satisfaction. Demonstrates strong organisational skills and problem-solving abilities. Proven track record of effective communication and teamwork in fast-paced settings.
Overview
2
2
years of professional experience
Work history
Room attendant
Yak and Yeti
Kathmandu, Nepal
08.2024 - 06.2025
- Used eco-friendly cleaning supplies consistently; promoted sustainable practices within hotel.
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
- Prepared trolleys efficiently each morning, ensuring readiness for shift start.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Improved customer experience with attentively addressing their needs.
- Trained new room attendants on company policies and cleaning procedures.
Housekeeping attendant
Ramada Hotel & Suites Wyndham
Ajman, UAE
04.2023 - 04.2024
- Delivered high-quality housekeeping services in busy international hotel.
- Secured guest belongings by adhering to strict lost-and-found procedures.
- Collaborated closely with front desk staff for efficient room allocations.
- Restocked essential supplies timely to avoid guest inconvenience.
- Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
- Ensured safety measures whilst handling hazardous cleaning chemicals.
- Assisted in laundry operations for smooth functioning of housekeeping services.
Education
MSc - International Management and Leadership
Queen Margaret University
Musselburgh, UK 01.2026 - 05.2026
Bachelor - Hotel Management
Balkumari College
Chitwan, Nepal /2019 - /2023
Higher Secondary Education -
Balkumari Higher Secondary School
Chitwan, Nepal /2017 - /2018
Skills
- Guest-Focused attitude
- Knowledge of hospitality standards
- Sanitation protocols knowledge
- Spoken English proficiency
- Bed-making expertise
- Handling lost property
- Proactive in reporting damages
- Room preparation techniques
Languages
English
Advanced
Nepali
Proficient (C2)
Hindi
Proficient (C2)
References
References available upon request.
Timeline
MSc - International Management and Leadership
Queen Margaret University
01.2026 - 05.2026
Room attendant
Yak and Yeti
08.2024 - 06.2025
Housekeeping attendant
Ramada Hotel & Suites Wyndham
04.2023 - 04.2024
Bachelor - Hotel Management
Balkumari College
/2019 - /2023
Higher Secondary Education -
Balkumari Higher Secondary School
/2017 - /2018