Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mijuna Majeed

Mijuna Majeed

Edinburhg,Scotland

Summary

Dedicated professional with a strong understanding of hotel operations and a guest-focused attitude. Demonstrates high energy levels, adaptability to shifts, and flexible availability, ensuring punctuality and reliability in all tasks. Proficient in sanitation protocols and knowledgeable about cleaning products, while upholding privacy standards. Committed to maintaining a positive disposition and delivering exceptional service in every interaction.

Dependable Room Attendant excelling in maintaining pristine room conditions and exceeding guest expectations. Adept at swiftly addressing guest requests and ensuring cleanliness standards. Committed to creating welcoming and comfortable environment for all guests.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Room attendant

IHG Voco
Edinburgh
05.2025 - Current
  • Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
  • Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
  • Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
  • Restocked amenities promptly, ensuring availability at all times.
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Checked mini-bars daily, restocking as required for seamless guest experience.
  • Ensured high standards of hygiene by regularly sanitising all areas.
  • Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
  • Improved customer experience with attentively addressing their needs.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Reported maintenance issues for prompt resolution.
  • Stocked trollies to maintain stable cleaning supplies.
  • Sanitised bathrooms to uphold strict hygiene and infection control procedures.
  • Provided detailed room service for the comfort of guests.

Room Attendant

Fort House Resort & Spa
Kerala, Cornwall
01.2020 - 02.2022
  • Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
  • Enhanced ambience in guest rooms, creating a comfortable environment.
  • Provided detailed room service for the comfort of guests.
  • Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
  • Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
  • Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.

Education

Certificate of Higher Education - Accountancy

ST:Joseph Collage
Kochi
06.2020 - 07.2023

Skills

  • Positive disposition
  • Sanitation protocols knowledge
  • High energy levels
  • Adaptable to shifts
  • Punctuality and reliability
  • Understanding of hotel operations
  • Knowledge of cleaning products
  • Upholding privacy
  • Flexible availability
  • Guest-Focused attitude

Languages

English
Elementary
Hindi
Intermediate
Malayalam
Fluent

Timeline

Room attendant

IHG Voco
05.2025 - Current

Certificate of Higher Education - Accountancy

ST:Joseph Collage
06.2020 - 07.2023

Room Attendant

Fort House Resort & Spa
01.2020 - 02.2022

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Mijuna Majeed