Fatima Praveen Chopdekar

Room Attendant

Novotel Hotel Reading

Reading

08.2021 - 03.2025

Performed housekeeping duties including making beds, changing linen, vacuuming floors, and replenishing guest supplies
Re-stocked drinks in mini-bars to ensure availability for guests
Reported maintenance issues promptly to ensure timely repairs and guest satisfaction
Adhered to all health and safety standards to provide a safe and clean environment for guests
Assisted with additional guest requests and inquiries to enhance their stay experience
Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
Checked mini-bars daily, restocking as required for seamless guest experience.
Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
Improved customer experience with attentively addressing their needs.
Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
Followed standard operating procedures whilst cleaning and servicing rooms; improved quality.
Maintained cleanliness of hotel rooms to improve guest satisfaction.
Ensured high standards of hygiene by regularly sanitising all areas.
Restocked amenities promptly, ensuring availability at all times.
Prepared trolleys efficiently each morning, ensuring readiness for shift start.
Reported maintenance issues for prompt resolution.
Stocked trollies to maintain stable cleaning supplies.
Removed used towels and bedding, replaced with new and reset spaces to professional standards.
Vacuumed carpeted areas and mopped hard floors.
Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.