KRISZTINA CLARKSON
Summary
Results-driven professional with expertise in communication and teamwork. Proven ability to enhance organizational efficiency through strong multitasking and consultation skills. Specializes in coaching methodologies that improve unemployment strategies and foster collaboration, driving measurable results in team environments. Detail-oriented and punctual, consistently delivering results within established timelines.
Overview
22
22
years of professional experience
16030
16030
years of post-secondary education
1
1
Certification
Work history
Work coach/ executive officer
Department of Work and Pention
LONDON, LONDON
09.2024 - Current
- Cultivated relationships with local businesses to assist clients in securing job opportunities.
- Motivated clients through speaking engagements to boost self-confidence.
- Supported employers in identifying suitable candidates for job roles.
Dept Resolution officer
His Majesty's Revenue and Costums Government Dep
LONDON, City of London
09.2022 - 09.2024
- Assisted in improving operational efficiency through administrative process support.
- Facilitated conflict resolution to maintain a harmonious environment within the facility.
- Worked effectively under pressure to deliver quality outcomes.
Newham Social Walk Scheme Coordinator
Walking for Health
04.2017 - 05.2023
- Assisted in organising walks across Newham borough to encourage community involvement and promote health awareness.
- Supported implementation of risk management strategies to reduce potential issues.
- Contributed to team efficiency through effective task delegation.
Walk Leader Trainer
Active Newham
04.2021 - 03.2023
- Assisted in delivering online courses for walk leaders via Zoom.
- Supported evaluations of staff performance following training sessions and provided constructive feedback.
- Fostered an engaging learning atmosphere through effective coaching techniques.
Duty Manager/ Boat operator
Skuna Boat
LONDON, City of London
04.2021 - 08.2022
- Oversaw daily site operations, ensuring effective administration, facility management, security, and customer service delivery.
- Facilitated customer engagement by guiding them through boat operations and enhancing bar service efficiency.
- Implemented health and safety protocols to improve customer experience and efficiently managed bookings and enquiries.
Passenger Service Agent
Sky Handling agent - City Airport
LONDON, City of London
02.2018 - 10.2020
- Achieved high levels of passenger satisfaction through effective check-in assistance and reservation support.
- Successfully managed disruption incidents, including denied boarding and cancellations, ensuring calm resolutions.
- Executed boarding gate responsibilities promptly, aligning with airline operational standards.
- Resolved lost-and-found inquiries efficiently, demonstrating exemplary problem-solving skills under pressure.
Activity Coach
Active Newham
Newham, London
01.2014 - 06.2020
- Assisted in planning and delivering community events and sports sessions at local schools.
- Supported gym sessions under supervision, focusing on exercise classes for community health initiatives.
- Handled administrative tasks for health team operations.
Lifestyle Program Administrator
Active Newham
LONDON, lomdon
09.2015 - 10.2016
- Oversaw coordination of healthy lifestyle programmes in collaboration with health team.
- Facilitated organisation of sessions and ensured effective management of contact details.
- Led follow-up communications and contributed to the development of monitoring and evaluation reports for health initiatives.
- Optimised team productivity and project completion rates through strategic schedule management.
- Administered expense reporting processes to maintain consistently accurate financial records.
Ready Steady Go Exercise Instructor
London Borough of Lambeth
London, City of London
01.2015 - 05.2015
- Supported delivery of healthy lifestyle programme by facilitating physical exercise sessions for overweight children aged 5-7 years old.
- Created positive learning environments through implementation of interactive teaching methods.
- Modified teaching strategies to address individual student needs, ensuring personalised learning experiences.
- Facilitated class discussions stimulating intellectual curiosity and encouraging active participation from students.
- Prepared lesson materials including visual aids and handouts to support learning objectives.
Community Prescription Navigator
The Forum of Health and Wellbeing
London, London
01.2014 - 03.2014
- Ensured seamless communication with port authorities for efficient docking procedures.
- Optimised logbook updates to improve record-keeping efficiency.
- Exercised composure under pressure, delivering steady decision-making during critical situations.
- Coordinated with external clinical service providers to guarantee best-possible care continuity.
Support Worker
MCCH
London, City of London
02.2004 - 03.2014
- Assisted adults with learning disabilities in completing everyday tasks.
- Performed housekeeping duties to maintain a clean and safe home environment.
- Supported clients in developing daily living skills to enhance self-sufficiency.
- .
Exercise Instructor
Leisure Jobs Agency / Active Newham
LONDON, City of London
11.2012 - 01.2014
- Facilitated chair-based classes at Newham Stroke Club.
- Supported community-based exercise classes by instructing participants.
- Promoted proper use of gym equipment to minimise injury risk among participants.
Education
BSc - Fitness and Health
University of East London
London 09.2009 - 01.2013
Personal and Career Development - New Beginnings 2
University of East London
London 01.2009 - 06.2009
City & Guilds NVQ Level 2 - Health & Social Care
Newham College
LondonOCR Certificate Level 2 - Teaching Exercise and Fitness
Newham College
LondonOCR Certificate Level 2 - Chair Based exercise instructor
Newham College
LondonLevel 4 General English -
London Skill Institute
London2nd Degree - French Language
Open College (France)
Francee/ RennesProfessional training - Childcare
Open College (France)
FranceHigh School -
High School in Commerce
HungaryFunctional skills qualification - English/ Math level 1- 2
Pearson Edexel
LondonNCFE - Information , Advice and Guidance
Learning Curve
London 11.2025 - 01.2026
Skills
- Communication skills and teamwork
- Social media marketing
- Interpersonal skills
- Motivational leadership
- Consultation and negotiation
- Multitasking and prioritization
- Microsoft Office proficiency
- Organizational skills
- English language proficiency
- Coaching methodologies
- Unemployment strategies
Certification
- CCTV Operator Public space surveillance/ Linx Training/ Licence holder 2021
- SIA Door Supervisor Training / Linx training / Licence holder 2020
- Amac Dynamic Training /Chair Based Exercise Instructor 2017
- Volunteer for Barts Health NHS Trust & Newham Volunteers 2017
- Swimming Judge level 1/Amateur Swimming Association 2016
- Phlebotomy / Theory and Dry Laboratory Training & Competency Training 2016
- Dodgeball/Netball/Badminton- Activator / Street Games 2016
- First Aid for Small Sport Events / British Red Cross 2016
- COSHH Essentials/ Data Protection/Fire Safety/Manual Handling 2016
- Costumer Service Success/ Telephone Etiquette / Team Working excellence 2016
- Safeguarding Children 2016
- Visual Impairment Sport officiating 2016
- Walking for Health Volunteer Walk leader & Cascade Trainer 2016
- Uk Athletic Coach license /Leadership in running fitness, Athletics Coach 2015
- Momenta Core and Theory training/ Weight Management Organization 2015
- Understanding Health Improvement Level 1-2-3 2015
- Mend Core & Theory Training /Mend Childhood Obesity Program 2014
- Registered Exercise Professionals (REP) - Level 3 2014
- Principles of Safeguarding and Protection in health and Social Care Level, 1-2-3 2013
- Including Disabled pupils in Physical Education 2011
References
Available on request
Affiliations
- HEALTH WALKS
- VOLOUNTERING
- GARDENING
Languages
English
Fluent
Hungarian
Native
French
Advanced
Timeline
NCFE - Information , Advice and Guidance
Learning Curve
11.2025 - 01.2026
Work coach/ executive officer
Department of Work and Pention
09.2024 - Current
Dept Resolution officer
His Majesty's Revenue and Costums Government Dep
09.2022 - 09.2024
Walk Leader Trainer
Active Newham
04.2021 - 03.2023
Duty Manager/ Boat operator
Skuna Boat
04.2021 - 08.2022
Passenger Service Agent
Sky Handling agent - City Airport
02.2018 - 10.2020
Newham Social Walk Scheme Coordinator
Walking for Health
04.2017 - 05.2023
Lifestyle Program Administrator
Active Newham
09.2015 - 10.2016
Ready Steady Go Exercise Instructor
London Borough of Lambeth
01.2015 - 05.2015
Activity Coach
Active Newham
01.2014 - 06.2020
Community Prescription Navigator
The Forum of Health and Wellbeing
01.2014 - 03.2014
Exercise Instructor
Leisure Jobs Agency / Active Newham
11.2012 - 01.2014
BSc - Fitness and Health
University of East London
09.2009 - 01.2013
Personal and Career Development - New Beginnings 2
University of East London
01.2009 - 06.2009
Support Worker
MCCH
02.2004 - 03.2014
City & Guilds NVQ Level 2 - Health & Social Care
Newham College
OCR Certificate Level 2 - Teaching Exercise and Fitness
Newham College
OCR Certificate Level 2 - Chair Based exercise instructor
Newham College
Level 4 General English -
London Skill Institute
2nd Degree - French Language
Open College (France)
Professional training - Childcare
Open College (France)
High School -
High School in Commerce
Functional skills qualification - English/ Math level 1- 2
Pearson Edexel