kristina Karpuskaite
London,Newham
Summary
Accomplished professional specializing in organizational strategy, financial budgeting, and HR policy implementation. Expertise in business development, financial analysis, and customer relationship management. Demonstrated success in event planning, performance monitoring, and staff recruitment, driving organizational success through strategic initiatives.
Offering strong leadership and strategic planning capabilities with a background in team management and operational oversight. Knowledgeable about enhancing productivity, fostering positive work environments, and driving continuous improvement. Ready to use and develop communication, problem-solving, and decision-making.
Overview
1
1
Language
13
13
years of professional experience
Work History
General Manager
Compass Group UK & Ireland
Custom house, Newham
10.2025 - Current
- Controlled budget and financial performance, closely monitoring expenditure and revenue to meet targets and drive profitability.
- Managed daily operations in a fast-paced restaurant, overseeing both front and back of house activities to maintain seamless service.
- Inspired and motivated front-of-house teams to deliver efficient, accurate service for maximised customer satisfaction.
- Handled crisis management efficiently, resolving unexpected issues swiftly to minimise disruption and maintain high standards.
- Developed and maintained relationships with key stakeholders, including sponsors, vendors, and clients, to support event success.
- Managed inventory levels to prevent stockouts and excess, conducting regular audits for accuracy and efficiency.
- Planned and organised invites and participant registration.
General manager
Gordon Ramsay
Stratford, Newham
06.2024 - 06.2025
- Managed daily operations for optimal organizational performance and revenue growth.
- Directed the work of 23 employees, inspiring teams to surpass targets consistently.
- Initiated hiring and training of industry-renowned candidates, fostering organisational improvements.
- Identified operational challenges and implemented solutions to enhance productivity.
- Conducted regular performance reviews to drive continuous improvement initiatives.
- Formulated budgets leveraging historical, current, and forecasted business data.
- Established successful partnerships, contributing to collaborative project completion.
- Negotiated supplier contracts, enhancing stakeholder relations.
- Ensured compliance with industry regulations, safeguarding organizational integrity at all times.
General manager
Azzuri group
Southwold, City of London
03.2020 - 11.2024
- Developed strategic business plans to align with corporate vision and objectives.
- Increased operational efficiency by deploying new management strategies.
- Built high-performing teams focused on achieving organisational objectives.
- Implemented robust HR policies to enhance staff retention.
- Promoted a positive work environment to boost staff morale and increase productivity.
- Reviewed performance data regularly, driving continuous improvement initiatives.
- Established strategic partnerships with companies to create mutual growth opportunities.
- Achieved customer satisfaction through consistent feedback and improvement sessions.
Travel assistant
Private family
London, United kingdom
03.2016 - 11.2020
- Liaised with tour operators, airlines, and hotels to secure optimal travel arrangements, enhancing client satisfaction.
- Established and fostered strong vendor relationships, enabling improved negotiation of travel deals.
- Coordinated emergency support services during unexpected disruptions, prioritising client safety and swift resolution.
- Managed financial transactions and invoicing procedures to maintain precise records.
- Collaborated within a team while managing multiple tasks under tight deadlines.
Customer assistant
Gamingfun
London, City of London
01.2014 - 07.2017
- Boosted sales volumes through effective cross-selling at the point of purchase.
- Increased revenue using suggestive selling techniques tailored to customer preferences.
- Increased sales through suggestive selling techniques.
- Delivered personalized shopping advice to create engaging customer experiences.
- Guided customers in product selection, enhancing their satisfaction and shopping experience.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Provided excellent customer service to ensure repeat business.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Operated till systems smoothly, streamlining check-out process for customers.
- Streamlined store operations by collaborating with team members to improve workflow efficiency.
- Collaborated efficiently with team members to maintain smooth store operations.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Contributed insights in staff meetings to identify strategies for improving store performance.
- Processed customer payments accurately at the point of sale. accurately, enhancing trust between business and clientele.
Education
University of Lithuania
Skills
- Organisational acumen
- Financial budgeting
- HR policies implementation
- Business development
- Financial analysis
- Customer relationship management
- Event planning
- Performance monitoring
- Staff recruitment and retention
- Leadership development
- Contract administration
- Supply chain management
- HR systems knowledge
- Communication proficiency
- Quality control standards understanding
- Budget planning and forecasting
- Resilience under pressure
- Decision-Making authority
- Time efficiency
- Leadership excellence
- Executive communication
- Health and Safety Compliance
- Customer Service
- Team Leadership
- Product knowledge
- Budget management
Languages
English
Custom
4
Timeline
General Manager
Compass Group UK & Ireland
10.2025 - Current
General manager
Gordon Ramsay
06.2024 - 06.2025
General manager
Azzuri group
03.2020 - 11.2024
Travel assistant
Private family
03.2016 - 11.2020
Customer assistant
Gamingfun
01.2014 - 07.2017
University of Lithuania