Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Kristian Lynch

Welshpool,Powys

Summary

IT technician with extensive experience in desktop support and troubleshooting. Proficient in software installation, hardware repairs, and managing Active Directory. Strong communication skills with a commitment to improving user experience and operational efficiency. Seeking to utilise technical expertise in a dynamic environment.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work history

IT technician

Welshpool High School
Welshpool, Powys
01.2015 - Current
  • Installed operating systems and applications, ensuring high reliability for users.
  • Diagnosed and resolved technical issues for over 50 staff and 800 students, fostering positive experiences.
  • Managed IT inventory effectively, maintaining accurate records of equipment.
  • Collaborated with team members to meet project deadlines and enhance system performance.
  • Assisted end-users in navigating software applications, improving overall user competency.

Website designer

Women's Institute
Welshpool, Powys
03.2013 - 11.2014
  • Participated in brainstorming sessions to identify creative solutions for design challenges.
  • Developed user-friendly website designs for improved interaction.
  • Streamlined website navigation to improve ease of access for users.
  • Worked closely with clients to understand requirements and provide tailored services.

Education

BTEC IT Level 1 - Information Technology

Newtown College
Newtown, Powys
09.2004 - 07.2005

GCSEs -

Llanfair Caereinion High School
Llanfair Caereinion, Powys
09.1999 - 06.2004

Skills

  • Efficient time management
  • Adaptable to technology changes
  • Knowledge of operating systems
  • Technological troubleshooting
  • Patience with end users
  • Software installation and configuration
  • Hardware repair and upgrades
  • Proactive self-learning attitude
  • Email system set-up experience
  • Desktop support expertise
  • Basic Web development
  • Active Directory
  • PC and laptop builds

Affiliations

  • PC building
  • Video game design
  • Art & Design

Timeline

IT technician

Welshpool High School
01.2015 - Current

Website designer

Women's Institute
03.2013 - 11.2014

BTEC IT Level 1 - Information Technology

Newtown College
09.2004 - 07.2005

GCSEs -

Llanfair Caereinion High School
09.1999 - 06.2004

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