Kristen Jeffs
Pen-y-Bont,Pen-y-Bont ar Ogwr
Summary
Dedicated and patient individual with caring and compassionate nature and strong communication skills. Passionate about working in the community and supporting individuals to thrive and reach their goals. Proven ability to work collaboratively with multi-disciplinary teams to ensure the safety and wellbeing of individuals. High-level educational attainment, with experience of lesson preparation and delivery of individualised educational support.
Overview
18
18
years of professional experience
19
19
years of post-secondary education
Work history
Community Care Worker
Hafod Housing Association
Bridgend, County Borough of Bridgend
2024.09 - 2025.10
- Demonstrated patience and understanding during challenging situations, promoting a calm atmosphere.
- Improved patient well-being by providing consistent emotional support.
- Liaised with multi-disciplinary teams for coordinated client care plans, as well as with family members.
- Documented daily care activities to provide comprehensive patient records.
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Fostered independence, including with assistance in personal grooming and hygiene tasks.
- Aided mobility-impaired individuals, improving their ease of movement within their homes.
Care & Support Worker
Resolution Care Services
Bridgend & Port Talbot, County Borough of Bridgend & Neath Port Talbot
2023.01 - 2024.07
- As above, but also there was more of a focus on facilitating individuals to access resources in the local community, as well as events more further afield.
- Regularly drove a gentleman and his wife to Wheelchair Rugby events around the UK, involving overnight stays on weekends.
Care Assistant
Harlequin Homecare
Bridgend, County Borough of Bridgend
2022.03 - 2023.01
- Essentially the same as the role at Hafod.
Trainee Social Worker
Frontline
Leicester and London, Leicestershire and Kensington & Chelsea
2018.08 - 2020.02
- Began, but did not complete a fast-track, two-year Social Work training scheme, where you studied for a Social Work BSc. (Year 1) and MSc. (Year 2), while working full-time as an unqualified Social Worker, with both Children & Families and Adults Social Services.
- Worked with children and their families under Child In Need care plans (unsupervised).
- Worked, under supervision of a qualified Social Worker, with children and their families under Looked After Children care plans.
- Gave support to adults with learning difficulties, both in their own homes, and to access resources in their local community in inner-city London.
Fostering Service Participation Worker
Wandsworth Borough Council
London
2010.03 - 2018.07
- Youth work on a casual basis (2-3 sessions of 4-6 hours a fortnight) with individuals and sibling groups in foster care, aged 6-18: facilitating various trips out in the local community, while also supporting them with emotional and identity issues.
- In addition, I worked as part of a team of other youth workers to facilitate day-trips in and around London, as well as 3-4 day adventure camp holidays for up to 30-40 children and young people in foster care.
- Worked with a wide variety of children and young people, from all sorts of socio-economic backgrounds, ethnicities, cultures, and faiths.
Fostering Service Panel Administrator
Wandsworth Borough Council
London
2008.04 - 2018.07
- Was responsible for all administrative tasks around smooth and regular functioning of the fortnightly Fostering panel, which approved and reviewed Foster Carers.
- Liaised closely with Applicants, Foster Carers, Independent Panel Members, Social Workers, Elected Members/Councillors, the Fostering Team Manager, and the Agency Decision maker.
- Received and distributed sensitive reports and other documentation, as well as produced written minutes and other correspondence, according to strict confidentiality guidelines.
Seminar Leader/Lecturer
University of Southampton
Southampton
2010.09 - 2018.05
- Worked alongside course Lecturers to deliver group-based seminars for first-year Philosophy undergraduates: including fostering lively and inclusive discussion and participation, as well as marking essays and providing individualised feedback.
- Independently created, developed, and delivered lecture content in 'Critical Thinking' for groups of students from around the world, who were undertaking the 'International Pre-Masters' course in preparation for their post-graduate study.
Education
Doctor of Philosophy - Philosophy (Part-time study)
University of Southampton
Southampton 2010.09 - 2019.06
Master of Arts - Philosophy
University of Southampton
Southampton 2006.10 - 2007.09
Bachelor of Arts - Philosophy
University of Southampton
Southampton 2002.10 - 2006.06
A-Levels - Mathematics (B) & English Literature (B)
Coleg Morgannwg
Rhydyfelin, Pontypridd 2001.09 - 2002.06
A-Level - Chemistry (D)
Ysgol Gyfun Gymraeg Llanhari
Rhondda Cynon Taf 1997.09 - 2000.06
GCSEs - 7x A-grade (including English Language & Mathematics); 5x B-grade
Ysgol Gyfun Gymraeg Llanhari
Rhondda Cynon Taf 1995.09 - 1997.06
Skills
- Experience working alongside, and safeguarding the wellbeing of, vulnerable individuals with a wide range of ages, needs, and abilities, from a variety of backgrounds, cultures, and ethnicities, as well as their families
- Solid background of working alongside multi-disciplinary teams of professionals to ensure the wellbeing, achievement, and flourishing of children, young people, and adults - including those with complex emotional and learning needs
- Resilience and stamina to work in challenging environments Ability to demonstrate patience and tolerance
- Experience of working as part of a team to facilitate safe and enjoyable experiences for large groups of children and young people
- Some Child Protection awareness
- Proven record of personal educational attainment, in addition to supporting undergraduate and postgraduate students: including developing learning materials and delivering individualised constructive feedback and guidance
- Fluent Welsh speaker
Affiliations
- I enjoy walking and learning more about Welsh history and culture. Huge lover of music: both listening and creating.
Timeline
Community Care Worker
Hafod Housing Association
2024.09 - 2025.10
Care & Support Worker
Resolution Care Services
2023.01 - 2024.07
Care Assistant
Harlequin Homecare
2022.03 - 2023.01
Trainee Social Worker
Frontline
2018.08 - 2020.02
Seminar Leader/Lecturer
University of Southampton
2010.09 - 2018.05
Doctor of Philosophy - Philosophy (Part-time study)
University of Southampton
2010.09 - 2019.06
Fostering Service Participation Worker
Wandsworth Borough Council
2010.03 - 2018.07
Fostering Service Panel Administrator
Wandsworth Borough Council
2008.04 - 2018.07
Master of Arts - Philosophy
University of Southampton
2006.10 - 2007.09
Bachelor of Arts - Philosophy
University of Southampton
2002.10 - 2006.06
A-Levels - Mathematics (B) & English Literature (B)
Coleg Morgannwg
2001.09 - 2002.06
A-Level - Chemistry (D)
Ysgol Gyfun Gymraeg Llanhari
1997.09 - 2000.06
GCSEs - 7x A-grade (including English Language & Mathematics); 5x B-grade
Ysgol Gyfun Gymraeg Llanhari
1995.09 - 1997.06