Jennifer Hayes

Experience with working with children and young

people

Extensive experience supporting children and families through one-to-one work and facilitating both small and large group sessions Skilled in building positive relationships and fostering trust with children and young people of all ages and diverse backgrounds, with a confident, caring, and fair approach

Experience of working in a Mental Health setting

Extensive experience in mental health settings, working in partnership with CAMHS, ELCAS, community mental health teams, education providers, and other agencies Skilled in supporting and advocating for children, young people, and their families/carers, with a strong understanding of the complexities of mental health and its impact on family life Committed to ensuring timely interventions, effective support, and positive outcomes for service users

Experience of working in an education setting

Qualified with a Certificate in Education and Special Educational Needs, with hands-on experience across primary schools, secondary schools, PRUs, and colleges

Collaborate with multi-agency teams including schools, CAMHS, ELCAS, community mental health teams, and healthcare providers to support children, young people, and their families

Work alongside school pastoral teams to address behavioural, attendance, emotional, and mental health challenges, ensuring timely interventions and effective support strategies

Skilled in advocacy and building positive relationships with students, families, and professionals from diverse backgrounds

Experienced in delivering tailored support both one-to-one and in group settings, facilitating learning, wellbeing, and engagement

Experience in teaching Level 2 qualifications

Communication skills

Highly skilled in oral communication, negotiation, and conflict resolution, with formal training in mediation and conflict management

Experienced in diffusing challenging situations and handling sensitive or emotive issues professionally and empathetically

Confident public speaker, with experience leading formal meetings, delivering presentations, and engaging diverse audiences effectively

Planning and organisation

In my current role, I demonstrate strong planning and organisational skills through leading multiple research projects in collaboration with statutory and voluntary partners, including the NHS, local councils, and education providers I coordinate project timelines, ensure safeguarding compliance, and deliver high-quality teaching and workshops to diverse groups My ability to manage competing priorities, build effective partnerships, and adapt delivery methods to meet community needs reflects a high level of strategic planning, attention to detail, and organisational capacity