Courtney Miller

-To support parents and families through pregnancy and up to 2 years post-natal period where there are substance misuse.
-To maintain a high-quality service that is valued by professionals and families alike
-To work with parents to promote a safer and healthier lifestyle for the family
-To support families through pregnancy and up to 2 years post-natal period, including advocacy
-To prepare parents for parenting and to support them to develop positive relationships with their babies
-To run individual, family and group work programmes
-To deliver training on the work of the project to other professionals as per contract expectations or good practice sharing
-To record, monitor and evaluate all work
-To attend supervision, team meetings and training as appropriate
-To liaise with other agencies and work in partnership with them to meet the needs of parents and parents-to-be
-To work within Circle's policies and procedures, most notably in areas of child protection, equal opportunities, anti-discriminatory
practice and user participation
-To attend Staff Development Days
Experience -
3/10
-Experience working with families in a supportive way
-Knowledge of a range of interventions for supporting families through pregnancy
-Experience of working in partnership with other agencies
-Experience of working as part of a team
-Knowledge of child development and issues affecting vulnerable children and families
-Knowledge of the GIRFEC approach and the related Shanarri indicators
-Knowledge of child protection policies and procedures
-An understanding of and commitment to equal opportunities, anti-discriminatory practice and user participation.
Skills & Abilities -
-Good assessment skills
-Ability to communicate effectively with children and adults
-Ability to support social work students on placement with circle
-Ability to record, monitor and evaluate work
-Ability to plan and prioritise work
-Ability to effect change in families
-Ability to work across professional boundaries
-Ability to advocate alongside family members

With my previous experience in both
administrative and pupil support roles, I bring a strong understanding of the day-to-day demands of a busy school environment
and the importance of providing reliable, efficient support to help things run smoothly. I'm now keen to focus fully on a position, where I can combine my technical knowledge with my passion for supporting individual's and their wellbeing.
I have hands-on experience using a range of key systems essential in school administration, including PECOS for ordering,
Spreadsheets for processing, iPayimpact for managing payments, SEEMiS for pupil data, and Groupcall for communication with
families. I'm also confident in managing internal mail, supporting with PPRs (Professional and Personal Reviews), and ensuring
accurate record-keeping across various school functions.
In addition to managing admin systems, I've supported the preparation of learning materials, maintained pupil records, and helped
with general classroom organisation. My experience also includes liaising with staff, families, and external services in a
professional and approachable manner—something I value as a key part of fostering strong school-community relationships.
In my pupil support role, I have worked closely with children across different stages, providing practical help with learning
activities, offering one-to-one and small group support, and assisting with behaviour management to create a calm, positive
environment. I have also supported pupils with additional needs by adapting materials, encouraging participation, and promoting
inclusion in all aspects of school life. This hands-on experience has strengthened my ability to communicate clearly, show
patience and empathy, and build trusting relationships with both pupils and families.

I have gained experience working first hand
on the floor with children within the various setting. This involved setting up activities to leading small group activities, working
collaboratively with parents to ensure a holistic approach is taken in supporting the needs of children and their families. I have
gained a hands on approach and the knowledge to implement theory into practice as well as have the understanding of policy and procedures by learning how these are implemented within a setting.