Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Kirsty Hamilton

Middleton,Lancashire

Summary

Driven and aspirational professional with knack for leadership and team coordination. Possesses excellent culinary skills and strong organisational abilities, ensuring smooth kitchen operations and high-quality food preparation. Committed to fostering productive and harmonious kitchen environment that enhances overall dining experiences.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

25
25
years of professional experience

Work History

Kitchen supervisor

Rochdale Borough Council
Rochdale, Lancashire
02.2020 - Current
  • Complied with all relevant health and safety regulations, maintaining a safe working environment.
  • Improved team morale through effective communication and leadership skills.
  • Achieved excellent customer satisfaction with quality meal preparation.
  • Trained new staff members for improved team efficiency.
  • Ensured clean working area at all times for hygienic food preparation.
  • Delegated tasks to staff members, enhancing productivity and efficiency.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Ensured smooth running of operations with timely preparation of reports.
  • Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.

Stay at Home Parent

Myself
05.2018 - 01.2020
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

After sales executive

mercedes benz
Whitefield, Borough of Bury
01.2013 - 05.2018
  • Elevated brand awareness for significant market influence through strategic sales campaigns.
  • Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Identified new business opportunities that enhanced growth potential of the company.
  • Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
  • Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.

Car valeter

autocleanse
manchester, lancashire
01.2011 - 05.2013
  • Developed familiarity with various car models and their unique valeting needs.
  • Delivered excellent service to clients, enhancing company reputation.
  • Mitigated risks by adhering to health and safety practices in the workplace.
  • Implemented environmentally friendly cleaning methods, reducing carbon footprint.
  • Demonstrated professionalism when interacting with customers.
  • Operated under tight schedules, ensuring timely completion of tasks.

manager/counter assistant

The Langley Friery
Langley Middleton , Manchester
01.2002 - 05.2011
  • Liaised with suppliers to ensure timely deliveries.
  • Facilitated staff training, resulting in better customer service.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Led performance reviews, identified areas for improvement.
  • Fostered a positive work environment with regular team-building activities.
  • Delivered high-quality products to increase customer satisfaction.

Pharmacy assistant

Rowlands Pharmacy
Langley Middleton , Lancashire
08.2000 - 05.2002
  • Enhanced efficiency by organising medication shelves according to categories and expiry dates.
  • Aided in creating effective signage around the store for improved navigation for customers.
  • Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
  • Conducted regular stock checks to maintain an accurate inventory system.
  • Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
  • Assisted in the dispensing of prescriptions to ensure customer satisfaction.

Education

NVQ Level 1 - Safeguarding

Rochdale Borough Council
Rochdale
02.2020 - 03.2020

Higher National Diploma - Performing Arts

Hopwood Hall College
Rochdale
08.2000 - 05.2003

Certificate of Higher Education - HACCP and COSSH

The digital College
Rochdale
02.2020 - 03.2020

Professional equine handler - Equine

The Arabian Horse society
Northampton, Northamptonshire
01.2004 -

GCSEs - English Math's Art PE French

Cardinal Langley Secondary School
Middleton Manchester
05.2000 - 07.2000

NVQ Level 1 - Food hygiene

Rochdale Borough Council
Rochdale
02.2020 - 03.2020

Skills

  • Kitchen safety protocols
  • Vegetable preparations
  • Restaurant inventory software
  • Pressure handling
  • Positive disposition
  • Efficient telephonic etiquette
  • Email administration

Affiliations

  • equine handling and management Daily Attending prestigious Horse shows in the Uk and around the globe.

References

References available upon request.

Timeline

Kitchen supervisor

Rochdale Borough Council
02.2020 - Current

NVQ Level 1 - Safeguarding

Rochdale Borough Council
02.2020 - 03.2020

Certificate of Higher Education - HACCP and COSSH

The digital College
02.2020 - 03.2020

NVQ Level 1 - Food hygiene

Rochdale Borough Council
02.2020 - 03.2020

Stay at Home Parent

Myself
05.2018 - 01.2020

After sales executive

mercedes benz
01.2013 - 05.2018

Car valeter

autocleanse
01.2011 - 05.2013

Professional equine handler - Equine

The Arabian Horse society
01.2004 -

manager/counter assistant

The Langley Friery
01.2002 - 05.2011

Pharmacy assistant

Rowlands Pharmacy
08.2000 - 05.2002

Higher National Diploma - Performing Arts

Hopwood Hall College
08.2000 - 05.2003

GCSEs - English Math's Art PE French

Cardinal Langley Secondary School
05.2000 - 07.2000

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Kirsty Hamilton