Kirsty Hamilton
Middleton,Lancashire
Summary
Driven and aspirational professional with knack for leadership and team coordination. Possesses excellent culinary skills and strong organisational abilities, ensuring smooth kitchen operations and high-quality food preparation. Committed to fostering productive and harmonious kitchen environment that enhances overall dining experiences.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
25
25
years of professional experience
Work history
Kitchen supervisor
Rochdale Borough Council
Rochdale, Lancashire
2020.02 - Current
- Complied with all relevant health and safety regulations, maintaining a safe working environment.
- Improved team morale through effective communication and leadership skills.
- Achieved excellent customer satisfaction with quality meal preparation.
- Trained new staff members for improved team efficiency.
- Ensured clean working area at all times for hygienic food preparation.
- Delegated tasks to staff members, enhancing productivity and efficiency.
- Assisted customers in making informed decisions by providing detailed product information.
- Ensured smooth running of operations with timely preparation of reports.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
Stay at Home Parent
Myself
2018.05 - 2020.01
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
After sales executive
mercedes benz
Whitefield, Borough of Bury
2013.01 - 2018.05
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Identified new business opportunities that enhanced growth potential of the company.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
Car valeter
autocleanse
manchester, lancashire
2011.01 - 2013.05
- Developed familiarity with various car models and their unique valeting needs.
- Delivered excellent service to clients, enhancing company reputation.
- Mitigated risks by adhering to health and safety practices in the workplace.
- Implemented environmentally friendly cleaning methods, reducing carbon footprint.
- Demonstrated professionalism when interacting with customers.
- Operated under tight schedules, ensuring timely completion of tasks.
manager/counter assistant
The Langley Friery
Langley Middleton , Manchester
2002.01 - 2011.05
- Liaised with suppliers to ensure timely deliveries.
- Facilitated staff training, resulting in better customer service.
- Managed team dynamics by implementing conflict resolution strategies.
- Led performance reviews, identified areas for improvement.
- Fostered a positive work environment with regular team-building activities.
- Delivered high-quality products to increase customer satisfaction.
Pharmacy assistant
Rowlands Pharmacy
Langley Middleton , Lancashire
2000.08 - 2002.05
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
- Aided in creating effective signage around the store for improved navigation for customers.
- Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
- Conducted regular stock checks to maintain an accurate inventory system.
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
Education
NVQ Level 1 - Safeguarding
Rochdale Borough Council
Rochdale 2020.02 - 2020.03
Higher National Diploma - Performing Arts
Hopwood Hall College
Rochdale 2000.08 - 2003.05
Certificate of Higher Education - HACCP and COSSH
The digital College
Rochdale 2020.02 - 2020.03
Professional equine handler - Equine
The Arabian Horse society
Northampton, Northamptonshire 2004.01 -
GCSEs - English Math's Art PE French
Cardinal Langley Secondary School
Middleton Manchester 2000.05 - 2000.07
NVQ Level 1 - Food hygiene
Rochdale Borough Council
Rochdale 2020.02 - 2020.03
Skills
- Kitchen safety protocols
- Vegetable preparations
- Restaurant inventory software
- Pressure handling
- Positive disposition
- Efficient telephonic etiquette
- Email administration
Affiliations
- equine handling and management Daily Attending prestigious Horse shows in the Uk and around the globe.
References
References available upon request.
Timeline
Kitchen supervisor
Rochdale Borough Council
2020.02 - Current
NVQ Level 1 - Safeguarding
Rochdale Borough Council
2020.02 - 2020.03
Certificate of Higher Education - HACCP and COSSH
The digital College
2020.02 - 2020.03
NVQ Level 1 - Food hygiene
Rochdale Borough Council
2020.02 - 2020.03
Stay at Home Parent
Myself
2018.05 - 2020.01
After sales executive
mercedes benz
2013.01 - 2018.05
Car valeter
autocleanse
2011.01 - 2013.05
Professional equine handler - Equine
The Arabian Horse society
2004.01 -
manager/counter assistant
The Langley Friery
2002.01 - 2011.05
Pharmacy assistant
Rowlands Pharmacy
2000.08 - 2002.05
Higher National Diploma - Performing Arts
Hopwood Hall College
2000.08 - 2003.05
GCSEs - English Math's Art PE French
Cardinal Langley Secondary School
2000.05 - 2000.07