Kirsty Garrard
GREENHITHE,Kent
Summary
Ambitious with over 10 years of experience providing high-quality beauty treatments. Provides continued levels of customer satisfaction through exceptional communication, faultless services and personalised treatments. Confident building positive rapport with diverse range of clients. Level 3 qualified with extensive experience providing exceptional skin care. Enhancing customer confidence through flawless treatments and constantly developing skills to expertise to offer outstanding all-round service.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Production engineering technician
Oxford Nanopore Technologies
Oxford, Oxfordshire
2021.04 - 2023.07
- Implemented prototype processes to test improvements to production output.
- Efficiently managed parts and product revision histories to ensure a seamless production process.
- Oversaw control processes to achieve desired product quality.
- Used equipment testing methods to verify accuracy of data.
- Analysed statistical data to determine and maintain product quality and reliability.
- Controlled industrial hygiene equipment, reducing exposure to environmental contaminants.
- Verified equipment operation met quality assurance standards by observing worker performance.
Delivery driver
SBL Logistics
Maidstone, Kent
2020.03 - 2021.03
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
Beauty specialist
Beauty Bar Self Employed
Oxford, Oxfordshire
2018.03 - 2022.03
- Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
- Massaged clients to release stress and target deep tissue.
- Demonstrated make-up applications tailored to client needs and preferences.
- Carefully handled hot wax to deliver clean and flawless results.
- Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
- Coordinated stock levels to achieve consistent supplies at best possible prices.
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Waxed clients based on beauty trends from bikini to Brazilian waxes.
Waitress assistant
ASK Italian
Orpington, Bromley
2016.02 - 2018.01
- Cultivated [Type] atmosphere and personalised customer experience.
- Delivered outstanding customer service in line with [Type] brand by following departmental protocols.
- Surpassed [Timeframe] sales targets by [Number]% through [Action].
- Upheld excellent standards to create safe working environment complying with [Type] regulations and food safety standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
GCSEs - Secondary School Education
Coopers Technology College
Chislehurst, Bromley 2000.09 - 2005.09
GCSE - Leisure & Tourism
Orpington College
Orpington, Bromley 2005.04 - 2006.04
NVQ Level 2 - Beauty Therapy
London College of Beauty Therapy
City of London 2010.10 - 2011.10
NVQ Level 3 - Beauty Therapy
LCBT ( London college of beauty therapy)
City of London 2015.03 - 2016.03
Certificate of Higher Education - Eyelash extension application
British Beauty Academy
City of London 2019.12 - 2020.01
Skills
- Pedicures expertise
- Makeup knowledge
- Upselling expertise
- Beauty therapy techniques
- Waxing treatments
- Appointment scheduling
- Committed work ethic
- Body wraps experience
- Sterilisation requirements
- Caring customer service
- Massage techniques
- Electrolysis
- Eyebrow shaping
- Nail enhancements
- Eyelash and brows tinting
- Spray tanning
- Body waxing
- Eyelash extensions
Languages
English
Native
Spanish
Intermediate
Timeline
Production engineering technician
Oxford Nanopore Technologies
2021.04 - 2023.07
Delivery driver
SBL Logistics
2020.03 - 2021.03
Certificate of Higher Education - Eyelash extension application
British Beauty Academy
2019.12 - 2020.01
Beauty specialist
Beauty Bar Self Employed
2018.03 - 2022.03
Waitress assistant
ASK Italian
2016.02 - 2018.01
NVQ Level 3 - Beauty Therapy
LCBT ( London college of beauty therapy)
2015.03 - 2016.03
NVQ Level 2 - Beauty Therapy
London College of Beauty Therapy
2010.10 - 2011.10
GCSE - Leisure & Tourism
Orpington College
2005.04 - 2006.04
GCSEs - Secondary School Education
Coopers Technology College
2000.09 - 2005.09