Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
Teacher
Anna Jones

Anna Jones

Harrogate,NYK

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Enthusiastic individual with over 30 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares professional knowledge to achieve results. Driven Tutor successful at raising student grades in all subjects. Adaptable, resourceful and hardworking professional with excellent time management and communication skills. Experienced tutor with background in creating tailored Individual Learning Plans to target client subject weaknesses and develop skills. Proven success in setting clear targets and delivering constructive feedback to help students achieve goals. Friendly and approachable communicator committed to helping others achieve academic goals. Patient, empathetic and specialise in teaching styles focused on tutoring students with Special Educational Needs. Knowledgeable teaching professional experienced delivering lectures, inspiring discussions and leading hands-on activities. Encourages students to reach personal potential through direct learning and perseverance. Versed in in-person and remote learning. Energetic Beauty Therapist offers strong knowledge of industry trends and products. Uncovers customer needs with active listening and industry training. Skilled in developing individualised beauty and skincare recommendations to suit diverse preferences and budgets. Attentive beauty professional with strong background of client satisfaction. Works collaboratively to address aesthetics, skincare and beauty needs. Offers strong consultative sales skills and proactive communication to build loyal rapport. Talented professional focused on enhancing beauty with modern and creative techniques. Dedicated to client satisfaction and always looking for new approaches.

Overview

31
31
years of professional experience

Work history

Senior Beauty Therapist

Regis Ltd
Canterbury, Kent
09.1996 - 08.1997
  • Maintained welcoming atmosphere to new and existing customers whilst upholding and enforcing stringent Covid security measures as appropriate.
  • Led team by example to promote company, treatments and products to customers with professionalism.
  • Encouraged team to maximise sales of treatments, products, courses and upgrades through upselling techniques.
  • Greeted clients into salon, offering refreshments and magazines.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
  • Analysed beauty needs by assessing skin tone, texture and problems.
  • Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
  • Input bookings into computer system at reception.
  • Administered facial and body hair removal treatments with waxing, threading and electrolysis procedures.
  • Upsold products with detailed knowledge and persuasive sales techniques.

Senior beauty therapist

Profile Day Spa
Harrogate
06.1994 - 08.1996
  • Optimised space for new bookings by sharing work equally between team of 5 therapists.
  • Championed high health and safety quality standards by producing and enforcing weekly cleaning rotas.
  • Accurately recorded staff related administration including holidays, absences and training logs.
  • Led daily beauty therapy operations by expertly managing team of 5.
  • Trained 2 junior team members in new holistic treatments including range of facials and massages.
  • Led team by example to promote company, treatments and products to customers with professionalism.

Beauty therapist

Health on the park
Harrogate
07.1993 - 06.1994
  • Answered clients' queries and requests by phone and email.
  • Carefully handled hot wax to deliver clean and flawless results.
  • Input bookings into computer system at reception.
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Greeted clients into salon, offering refreshments and magazines.
  • Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
  • Administered facial and body hair removal treatments with waxing, threading and electrolysis procedures.
  • Performed pedicures and manicures, meeting daily appointment targets.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
  • Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.

Fractional Lecturer

Canterbury College
Canterbury, Kent
10.1996 - 08.2000
  • Organised educational activities and events to drive learning objectives and promote engagement.
  • Engaged, motivated and inspired students to develop thirst for knowledge.
  • Encouraged students to develop skills in reflection, critical thinking and analysis.
  • Offered academic and pastoral support to students requiring additional help.
  • Designed exams, assessments and course content, including lecture material and writing assignments.
  • Followed safeguarding principles to maximise student health and wellbeing.
  • Collaborated with lecturers to enhance teaching procedures.
  • Monitored students' progress against educational targets, implementing positive interventions.
  • Lectured classes using exceptional communication techniques to enhance engagement.
  • Helped students secure work placements to improve practical subject understanding.
  • Attended industry events and conferences to build partnerships and market learning programmes.

Beauty therapy lecturer

Thomas Danby College
Leeds, West Yorkshire
01.2001 - 08.2012
  • Designed exams, assessments and course content, including lecture material and writing assignments.
  • Engaged, motivated and inspired students to develop thirst for knowledge.
  • Organised educational activities and events to drive learning objectives and promote engagement.
  • Followed safeguarding principles to maximise student health and wellbeing.
  • Collaborated with lecturers to enhance teaching procedures.
  • Lectured classes using exceptional communication techniques to enhance engagement.
  • Graded periodic exams, inputting marks and feedback onto computer system.
  • Monitored students' progress against educational targets, implementing positive interventions.
  • Scheduled regular meetings with students to discuss short-term and long-term goals.
  • Varied teaching strategies, catering to educational needs of young adults and mature students.
  • Offered academic and pastoral support to students requiring additional help.
  • Encouraged students to develop skills in reflection, critical thinking and analysis.
  • Conducted screening interviews with incoming students to gauge preparedness.
  • Formulated and submitted student progress reports to management.
  • Helped students secure meaningul work placements to improve practical subject understanding.
  • Attended industry events and conferences to build partnerships and market learning programmes.

Self-employed Electrologist

Harrogate Electrolysis
Harrogate, North Yorkshire
01.2008 - Current
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Served customers to drive sales and deliver top-quality experiences.
  • Handled high volume calls to address customer inquiries and concerns.
  • Delivered high-quality results within budget and timeframe targets.
  • Oversaw daily operations to achieve high productivity levels.
  • Processed invoices and payment runs with complete accuracy.
  • Delivered tailored assistance to customers with disabilities.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Operated machinery to achieve targets while following regulations.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Replenished stock and processed deliveries to maximise product availability.

Beauty therapy Lecturer/Assessor

White Rose Beauty Colleges
Harrogate, North Yorkshire
01.2018 - 10.2023
  • Monitored students' progress against educational targets, implementing positive interventions.
  • Organised educational activities and events to drive learning objectives and promote engagement.
  • Engaged, motivated and inspired students to develop thirst for knowledge.
  • Offered academic and pastoral support to students requiring additional help.
  • Lectured classes using exceptional communication techniques to enhance engagement.
  • Followed safeguarding principles to maximise student health and wellbeing.
  • Graded periodic exams, inputting marks and feedback onto computer system.
  • Collaborated with lecturers to enhance teaching procedures.
  • Encouraged students to develop skills in reflection, critical thinking and analysis.
  • Varied teaching strategies, catering to educational needs of young adults and mature students.
  • Attended industry events and conferences to build partnerships and market learning programmes.
  • Formulated and submitted student progress reports to management.
  • Monitored emerging trends and technologies in subject field to innovate teaching and learning practices.
  • Helped students secure meaningul work placements to improve practical subject understanding.
  • Tutored students needing extra assistance in group and one-to-one sessions, increasing attainment in line with predicted grades.

Education

NVQ Level 4 - Internal Quality Assurance Beauty Therapy

White Rose Beauty Colleges
Harrogate
08.2023

NVQ Level 4 - Permanent Hair Removal & Skin Rejuvenation

White Rose Beauty Colleges
Harrogate
09.2022

Bachelor of Arts - Education and Training

Huddersfield University
Huddersfield
07.2012

Certificate of Higher Education - Teaching

Canterbury Christ Church College
Canterbury
07.1996

Diploma of Higher Education - Beauty Therapy

Thomas Danby College
Leeds
07.1993

GCSEs - Retakes

Harrogate college
Harrogate
05.1990

GCSEs - GCSE

Harrogate Grammar School
Harrogate
07.1989

Skills

  • Committed work ethic
  • Body wraps experience
  • Waxing treatments
  • Makeup knowledge
  • Caring customer service
  • Sterilisation requirements
  • Beauty therapy techniques
  • Upselling expertise
  • Appointment scheduling
  • Pedicures expertise
  • Massage techniques
  • Eyebrow shaping
  • Appointments management
  • Eyelash and brows tinting
  • Body waxing
  • Electrolysis
  • Manicures and pedicures

Languages

Finnish
Advanced
C1

Timeline

Beauty therapy Lecturer/Assessor

White Rose Beauty Colleges
01.2018 - 10.2023

Self-employed Electrologist

Harrogate Electrolysis
01.2008 - Current

Beauty therapy lecturer

Thomas Danby College
01.2001 - 08.2012

Fractional Lecturer

Canterbury College
10.1996 - 08.2000

Senior Beauty Therapist

Regis Ltd
09.1996 - 08.1997

Senior beauty therapist

Profile Day Spa
06.1994 - 08.1996

Beauty therapist

Health on the park
07.1993 - 06.1994

NVQ Level 4 - Internal Quality Assurance Beauty Therapy

White Rose Beauty Colleges

NVQ Level 4 - Permanent Hair Removal & Skin Rejuvenation

White Rose Beauty Colleges

Bachelor of Arts - Education and Training

Huddersfield University

Certificate of Higher Education - Teaching

Canterbury Christ Church College

Diploma of Higher Education - Beauty Therapy

Thomas Danby College

GCSEs - Retakes

Harrogate college

GCSEs - GCSE

Harrogate Grammar School
Anna Jones