Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Care assistant
Abbey support service
Leicester, Leicestershire
03.2024 - Current
Provided emotional support to patients, improving their mental wellbeing.
Assisted in daily living activities for enhanced patient comfort.
Administered medication to patients, ensuring proper health management.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Prepared healthy meals with additional mealtime planning, feeding and support.
Warehouse worker
Gxo
Leicester, Leicestershire
07.2022 - 09.2024
Employed best inventory packing and safety practices with zero complaints, hazards, incidents or lost-time accidents.
Applied best safety practice across all picking and packing tasks, consistently verifying adherence to warehouse policies.
Recruited seasonal staff to manage produce picking and packing.
Achieved faster order processing times by prioritising urgent requests.
Enhanced productivity by efficiently sorting and arranging items for dispatch.
Food production worker
Alacart
Leicester, Leicestershire
06.2022 - 09.2023
Operated equipment and machinery safely and responsibly for minimal error and maximised productivity.
Maintained excellent levels of cleanliness in working areas, continually adhering to strict health and safety regulations.
Achieved production targets and maximised efficiency.
customer services team member
Royal leicester
Leicester, Leicestershire
11.2022 - 08.2023
Helped resolve billing disputes promptly, restoring trust in the company's services.
Recorded information about inquiries and complaints within internal database.
Immigration consultant
Gradico consultant
amritsar, india
11.2019 - 05.2022
Strategically planned client application timelines, avoiding last-minute rushes and delays.
Drafted comprehensive client reports on case status; increased transparency and trust.
Telecaller
Kocher
Amritsar, india
03.2018 - 12.2019
Improved call handling efficiency with effective time management skills.
Managed high volume of inbound and outbound calls on a daily basis to ensure customer satisfaction.
Education
10th -
Shri Guru Hargobind Modren High School
India
03.2012 - 03.2013
12 - Arts
Bedi Senior Secondary School
india
03.2014 - 03.2015
BSC FD - Bachelor of Science In fashion Designing ,
Khalsa College for woman
india
03.2015 - 03.2018
MSC - Master of Science,
BPP University
United Kingdom ,London
05.2022 - 03.2023
Skills
Patient care
Personal hygiene support
Meal preparation aptitude
Confidentiality adherence
Personal care assistance
Patient safeguarding
Timeline
Care assistant
Abbey support service
03.2024 - Current
customer services team member
Royal leicester
11.2022 - 08.2023
Warehouse worker
Gxo
07.2022 - 09.2024
Food production worker
Alacart
06.2022 - 09.2023
MSC - Master of Science,
BPP University
05.2022 - 03.2023
Immigration consultant
Gradico consultant
11.2019 - 05.2022
Telecaller
Kocher
03.2018 - 12.2019
BSC FD - Bachelor of Science In fashion Designing ,
4.Company: GMMCO LTD (Customer Support) SERVICE at Role-SERVICE ENGINEER- CUSTOMER SUPPORT (CSE) Customer support engineer4.Company: GMMCO LTD (Customer Support) SERVICE at Role-SERVICE ENGINEER- CUSTOMER SUPPORT (CSE) Customer support engineer