Kira Luckcuck
Nottingham,NGM
Summary
- Experienced in customer service like talking to customers to give them information on the product or service.
- Looking for something to be Present for my family would prefer to work from home so it can work around my family life.
- Very up to date with technology and very hardworking.
- Mum of 3 boys so I'm very busy but like us all we need to work, I now think it's time to be working from home with hours that suit family life.
- Experience is very wide I've done management and supervision work. Very clued up on what's entailed within a work role and will reach goals everyday in an amazing company.
- professional attitude and self motivation with exceptional work ethic.
- Working with technology and to be back into administration field is definitely what I'm aiming for.
Overview
23
23
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
MIDDAY SUPERVISOR
The Kimberley School
Kimberley, NTT
2023.03 - 2026.01
- Work only as relief work if they need me in so it's just an open place for their benefit
- Enforced school policies and rules consistently, encouraging discipline among students.
- Ensured child safety by monitoring playground activities.
- Supported teaching staff in managing behaviour issues effectively.
- Participated in staff meetings and training sessions for professional development.
SUPERVISOR OF BOTTLE KILN CAFE
Bottle Kiln
West Hallam, Derbyshire
2021.09 - 2025.08
- Progressed from pot wash to café supervisor within six months.
Supervised a team of 10, coordinating breaks and assigning daily tasks.
Facilitated teamwork in a high-pressure environment to ensure service efficiency.
Managed cash reconciliation and night-time security protocols.
Oversaw ordering processes for food and beverages to maintain stock levels.
Provided ongoing support and guidance to staff, enhancing overall performance.
CHILDMINDER self employed remote
Kira Luckcuck
Cossall, Nottinghamshire
2018.03 - 2021.07
- Established a home-based business to support families in childcare while balancing personal responsibilities.
- Created an engaging environment that fostered learning and exploration for children.
- Managed emergencies effectively, ensuring safety of all involved parties.
- Delivered physical care for infants to ensure comfort and wellbeing.
- Maintained open communication with parents to enhance coordination in childcare.
NURSERY NURSE
Awsworth Schoolhouse Day Nursery
Awsworth, Nottinghamshire
2015.03 - 2017.03
- Went back to work here after I'd had my two children as this was the job I loved and wanted to do then 2017 expecting my 3rd child so then left again
- Maintained comprehensive records of each child's progress; noted developments at regular intervals.
- Improved language skills in toddlers using interactive storytelling sessions and song routines.
- Collaborated with parents on potty-training methods, resulting in consistent approach between home and nursery.
- Facilitated early literacy skills by introducing phonics games and reading exercises.
- Delivered high-quality childcare by maintaining a safe, clean and nurturing environment.
MIDDAY SUPERVISOR
Awsworth Primary School
Awsworth, NTT
2015.05 - 2016.01
- Worked in the nursery at lunch times with 15 children.
- Supervised children's playtime, ensuring safe use of equipment.
- Ensured child safety by monitoring playground activities.
- Encouraged good table manners amongst students while eating.
stay at home mother
myself
Awsworth, Nottinghamshire
2011.08 - 2015.03
- Demonstrating employment gap rationale due to prioritising child-rearing during early years.
Sales administrator remote
Juice Plus+
Nottinghamshire, NTT
2013.03 - 2014.10
- Held position providing customer service while managing home responsibilities
- Streamlined order processing systems to maximise efficiency.
- Managed client database to ensure accurate record-keeping.
- Improved customer satisfaction by handling all sales queries swiftly and efficiently.
- Facilitated preparation of contracts, assisting in closing deals effectively.
- Updated company's CRM regularly, enabling accurate tracking of leads and customers.
- Ensured prompt delivery of orders, leading to increased customer loyalty.
- Had 20 loyal customers.
NURSERY NURSE
Awsworth Schoolhouse Day Nursery
Awsworth, Nottinghamshire
2008.03 - 2011.08
- This was the change of career wanted as loved kids and wanted to work with them as it was so rewarding. Worked with all ages of the children from 0 to 11 years old did all my training in house which was amazing and I loved every minute of this job. Was here until became pregnant with my first child then made a decision to stay at home to be with him full time.
- Maintained comprehensive records of each child's progress; noted developments at regular intervals.
- Administered first aid when required, ensuring prompt attention to injuries or illnesses.
- Collaborated with parents on potty-training methods, resulting in consistent approach between home and nursery.
MANAGING BARMAID/ WAITRESS
The Yew Tree
Brinsley, NTT
2004.10 - 2009.01
- This was my local pub in my home village so just thought I'd try for a job and got it straight away. Loved this job so much, did waitressing and also bar work.
- The pub had 3 different landlords and in the end the pub had to be closed which then meant no job for a little while. During my time here worked my way up as management in the pub which would mean cashing up and locking up which was great experience for me.
- Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
- Operated till, handled cash accurately whilst balancing receipts at end of shift.
- Boosted sales with upselling techniques on premium spirits and cocktails.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
HAIRDRESSER
Klass Kutz
Ilkeston, Derbyshire
2006.05 - 2008.01
- Started working as wanted to get back to hairdressing for a bit, working with customers which is great for customer service it's all hands on, on your feet all day but very rewarding. Handling money , measuring chemicals for hair.
- Delivered exceptional quality blow-drying and curling services, promoting client loyalty.
- Assisted with front desk operations when required; enhanced overall salon efficiency.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Offered advice on hair care products to boost sales.
Tanning salon worker
Supertan
Heanor, Derbyshire
2005.05 - 2007.09
- Provided customer service through attentive engagement and personalised assistance.
Acquired training as a nail technician to broaden skill set and service capabilities. - Worked effectively as part of the salon team which was made up of 7 to provide seamless service.
- Advised customers on the use of tanning lotions for enhanced results.
- Conducted equipment checks to maintain high operational standards.
- Ensured client safety by following proper tanning procedures.
- Improved customer satisfaction with friendly and professional service.
Trainee hairdresser
Blades
Eastwood, NTT
2003.05 - 2004.06
- Started here as some experience for my hairdressing career
- Was at college studying so this was outside experience for me, was here until finished my hairdressing course at college then wanted change.
- Assisted 3 senior hairdressers in providing quality service to clients.
- Greeted, welcomed and provided refreshments to customers upon entry.
- Shampooed and blow-dried hair taking into account clients' hair and scalp needs and personal preferences.
Education
NVQ LEVEL 1 AND 2 - CHILDCARE
Awsworth Schoolhouse Day Nursery
Awsworth, NTTNVQ 1 AND 2 - NAIL TECHNICIAN
Pomperdor
Derby, DERNVQ LEVEL 1 AND 2 - HAIRDRESSING
West Nottinghamshire College
MansfieldNVQ Level 2 - Marketing
West Nottinghamshire College
Mansfield, England 2002.09 - 2004.05
NVQ Level 2 - Personal and professional development
West Nottinghamshire College
Mansfield, England 2002.09 - 2004.05
NVQ Level 2 - Maths and English
West Nottinghamshire College
Mansfield, England 2002.09 - 2004.05
Skills
- Team motivation
- Negotiation tactics
- Operational efficiency
- Advanced numeracy
- Employee training
- Performance metrics
- Staff scheduling
- Cost-reduction strategies
- Supply chain management
- Scheduling coordination
- Order processing
- Budgeting and forecasting
- Compliance monitoring
- Crisis handling
- Health and Safety regulations
- Staff development
- Business development
- Marketing strategy
- Staff management
- Budgeting and finance
- Change implementation
- Problem analysis
- Performance evaluation
- Stock replenishment
- Task prioritisation
- Business Analytics
- Administrative tasks handling
- Data inputting
- Time management mastery
- Calendar scheduling
- Flexibility in task handling
- Invoicing and billing experience
- Travel arrangements planning
- Records management
- Microsoft Office proficiency
- Data organisation
- Telephone etiquette
- Email handling efficiency
- Presentation preparation
- Resilience under pressure
- Cloud storage navigation
- Health and Safety Compliance
- Customer Service
- Team Leadership
Additional information
up to date, I am a mum of 3 boys hectic lifestyle but love being a mum, this is the reason for need a change of job just so I can be with my family more and I think as I've worked in hospitality for so long over the years it's come to an end now to spread my wings to something different., This was the change of career I wanted as I loved kids and wanted to work with them as it was so rewarding. I worked with all ages of the children from 0 to 11 years old I did all my training in house which was amazing and I loved every minute of this job. I was here until I became pregnant with my first child then made a decision to stay at home to be with him full time.
Personal Information
Nationality: White British
Interests
- I love music
- Family mean the world
- Tarot reading
- Out with friends
- Films/tv
- Technology
Certification
cyber security completed 2025
manual handling January 2026
fire awareness January 2026
safeguarding, health and safety 2024
GDPR 2024
Languages
English
Fluent
Timeline
MIDDAY SUPERVISOR
The Kimberley School
2023.03 - 2026.01
SUPERVISOR OF BOTTLE KILN CAFE
Bottle Kiln
2021.09 - 2025.08
CHILDMINDER self employed remote
Kira Luckcuck
2018.03 - 2021.07
MIDDAY SUPERVISOR
Awsworth Primary School
2015.05 - 2016.01
NURSERY NURSE
Awsworth Schoolhouse Day Nursery
2015.03 - 2017.03
Sales administrator remote
Juice Plus+
2013.03 - 2014.10
stay at home mother
myself
2011.08 - 2015.03
NURSERY NURSE
Awsworth Schoolhouse Day Nursery
2008.03 - 2011.08
HAIRDRESSER
Klass Kutz
2006.05 - 2008.01
Tanning salon worker
Supertan
2005.05 - 2007.09
MANAGING BARMAID/ WAITRESS
The Yew Tree
2004.10 - 2009.01
Trainee hairdresser
Blades
2003.05 - 2004.06
NVQ Level 2 - Marketing
West Nottinghamshire College
2002.09 - 2004.05
NVQ Level 2 - Personal and professional development
West Nottinghamshire College
2002.09 - 2004.05
NVQ Level 2 - Maths and English
West Nottinghamshire College
2002.09 - 2004.05
NVQ 1 AND 2 - NAIL TECHNICIAN
Pomperdor
NVQ LEVEL 1 AND 2 - HAIRDRESSING
West Nottinghamshire College
NVQ LEVEL 1 AND 2 - CHILDCARE
Awsworth Schoolhouse Day Nursery