Kimine Dobson-Thelwell
Salford, Manchester
Summary
Dedicated and passionate 25-year-old professional with experience across multiple industries, bringing a diverse and transferable skill set to my current role.
I have found a strong passion for pastoral work within education. My experience has provided me with an astute understanding of Social, Emotional and Mental Health (SEMH) needs and their impact on students’ learning and development, alongside practical, hands-on experience supporting individuals facing these challenges.
I am committed to continuing my professional development within this field, growing in knowledge and experience to promote positive wellbeing, engagement, and outcomes for the students in my care.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Learning Support & Behaviour Mentor (SEND & SEMH)
Axcis Education
Manchester
2025.10 - 2026.04
- Supported KS5 students (ages 16–18) at Oldham Sixth Form College, assisting those with behavioural and SEMH needs
- Worked with KS3–KS4 students (ages 11–16) at St Ambrose Barlow High School, supporting behaviour and student wellbeing
- Advocated for students' needs, ensuring their voices were heard in educational planning discussions.
- Inspired trust and confidence in students, acting as a role model and mentor in their personal development.
- Collaborated with teachers, parents, and other professionals to create cohesive support strategies.
- Supported students' transition between educational phases, easing anxieties and promoting positive outcomes.
- Provided crisis intervention, de-escalating challenging situations in a calm and effective manner.
- Managed challenging behaviour by applying conflict resolution skills and restorative practices.
- Offered one-to-one support for students with complex behavioural and emotional needs.
- Generated detailed reports to document clients' progress.
Trade Plate Driver
Self-Employed
Countrywide
2025.05 - 2025.10
- Organised the following day, according to the collections & deliveries I was assigned.
- Liaised with clients to plan collection times.
- Carried out a through inspection of end of contract vehicles.
- Planned best, safest and most efficient routes for journeys using navigational systems and maps.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Remained calm during rush hour and other stressful driving situations.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
Lettings Negotiator
Chancellors
London
2024.06 - 2025.05
- Generated leads for sales and rental properties through cold calls and referrals.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Improved online property listings with high-quality photos and detailed descriptions, attracting more prospective tenants.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Increased commercial sales revenue by consistently meeting and exceeding sales targets.
- Boosted revenue by implementing effective sales strategies and building strong customer relationships.
Lettings Negotiator
Johns&Co
2023.06 - 2024.01
- Cultivated strong relationships with clientele, earning their trust and loyalty.
- Provided transparent and regular feedback to landlords on showings and marketing activities, enhancing communication and trust.
- Successfully negotiated letting contracts, ensuring favorable terms for both landlords and applicants.
- Proactively followed up with clients, ensuring smooth transaction processes.
- Maintained meticulous administrative duties, reducing paperwork delays.
- Initiated rapport with walk-in clients, contributing to increased property interest.
- Promoted property sales through strategic advertisements, open houses, and participation in multiple listing services.
- Obtained and showcased client testimonials for marketing materials, strengthening selling strategies.
Inventory Clerk / Lettings Negotiator
Hillcrest Group - IC Property
2021.10 - 2023.06
- Conducted thorough property inspections, providing detailed reports with high-quality photographs for check-ins, check-outs, and mid-term inspections.
- Facilitated smooth communication between tenants and landlords as an impartial party.
- Managed a dual role as an inventory clerk and lettings negotiator, demonstrating effective multitasking.
- Conducted targeted callouts for hard-to-let properties, increasing property visibility.
- Successfully organized and conducted viewings with up to 5 people, showcasing excellent customer service.
- Liaised with the council and tenant support schemes, streamlining documentation processes.
- Averaged 3-4 successful lets per month while fulfilling inventory clerk duties.
Education
A-Levels - Economics
City and Islington college
LondonGCSEs - English
Fortismere School
LondonNVQ Level 2 - Maths
QA Traineeship
LondonA-Levels - Business Finance
Westminster Kingsway College
LondonNVQ Level 1 - Digital Marketing
QA traineeship
LondonSkills
- Supporting students with SEMH needs
- Following behaviour plans or EHCPs
- Classroom support
- Attention to detail
- Passionate
- Active listener
- Empathetic
- Special needs experience
- De-Escalation techniques expertise
- First Aid certified
- Safeguarding awareness
Certification
SIA Door Supervisor
First Aid Level 2
Affiliations
- Spoken Word
- Poetry
References
References available upon request.
Timeline
Learning Support & Behaviour Mentor (SEND & SEMH)
Axcis Education
2025.10 - 2026.04
Trade Plate Driver
Self-Employed
2025.05 - 2025.10
Lettings Negotiator
Chancellors
2024.06 - 2025.05
Lettings Negotiator
Johns&Co
2023.06 - 2024.01
Inventory Clerk / Lettings Negotiator
Hillcrest Group - IC Property
2021.10 - 2023.06
A-Levels - Economics
City and Islington college
GCSEs - English
Fortismere School
NVQ Level 2 - Maths
QA Traineeship
A-Levels - Business Finance
Westminster Kingsway College
NVQ Level 1 - Digital Marketing
QA traineeship