Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

KIMBERLY EVANSON

Stanningley,Leeds

Summary

Highly organised with proficiency in the Microsoft Office suite and advanced typing speed. Demonstrates exceptional written and verbal communication skills, alongside strong interpersonal abilities. Experienced in database administration, maintaining office records, and ensuring confidentiality. Adept at providing excellent customer service and upholding telephone etiquette.

Overview

39
39
years of professional experience
5
5
years of post-secondary education

Work history

Advanced Administrator - CYPMHS

Leeds Community Health Care Trust
Leeds
2021.09 - Current
  • Transcribing and circulation of clinical letters, documents, reports, and minutes of meetings
  • Taking of and creation of referrals to the service
  • Booking of medical appointments
  • Inbound and outbound calls to patients, families, NHS trusts, and agencies
  • Compilation and managing of data reports for departmental and organisational use
  • Operation of MS Office Suite and bespoke NHS systems efficiently
  • Coordination of interpreter bookings and managed room reservations
  • Procuring of stationery and equipment for team operations
  • Reception cover as required

Medical Secretary - Leeds Sexual Health

Leeds Community Health Care Trust
Leeds
2016.03 - 2021.09
  • Secretarial support to Operations and Clinical Team Leads and Lead Consultants
  • Producing Minutes of Meetings for internal and external meetings
  • Telephony duties to patients, clinicians and third sector agencies
  • Production of data reports
  • Service link to Leeds University School of Medicine
  • Creation of SOPs and training guides for service and members of staff

Mental Health Community Support Worker

Community Links
, Leeds
2015.08 - 2016.03
  • 1-1 support with service users in own homes or supported living
  • Creation of support plans with service users
  • Supporting service users to attend groups, appointments, social and leisure activities
  • Working with service users to promote and develop independence
  • Updating service user records on bespoke system
  • Escalating any concerns or risks to service managers in line with established policies

Administration Assistant

Leeds Community Health Care Trust
Leeds
2014.06 - 2015.08
  • Telephony duties to parents, other NHS departments, and schools
  • Booking of clinic appointments, creation and sending of appointment letters
  • Uploading of documents to electronic records

Administration Assistant

British Red Cross
Leeds
2013.05 - 2014.06
  • Telephony duties, answering and dealing with queries and requests from general public
  • Running of twice weekly mobility aid clinics - booking, allocation of equipment, demonstrating usage to general public on collection
  • Undertaking and maintenance of financial reports
  • Transcribing of documents and letters
  • Stationery and equipment ordering

Police Support Volunteer

West Yorkshire Police
Leeds
2012.09 - 2014.06
  • Voluntary position supporting Antisocial Behaviour Hub
  • Conducting and undertaking victim reports
  • Inputting of information onto police databases
  • Minute taking of meetings
  • Attending and working with general public at police awareness events

* This voluntary role overlapped with my administration assistant position at Leeds Community Health Care Trust

Secretary

Asda Head Office
Leeds
1990.02 - 1993.01
  • Copy and audio typing of letters and correspondence
  • Diary management
  • Telephony duties taking calls from various branches and members of the public

Legal Secretary

Booth & Co
Leeds
1986.09 - 1990.02
  • Audio and copy typing of legal documents and general correspondence.
  • Maintaining of diary for senior solicitor
  • General telephony duties

Education

European Computer Driving Licence

ECDL
Leeds
2014.01 - 2014.04

Computer Literacy and Information Technology

CLAIT
Leeds
1994.02 - 1994.04

RSA Word Processing - Level 2

RSA
Leeds
1992.09 - 1993.05

Word Processing

RSA Level 1
Leeds
1988.09 - 1989.05

English, Biology, Sociology

O'Level
Priesthorpe Secondary School Leeds
1983.09 - 1985.06

Maths

CSE
Priesthorpe Secondary School Leeds
1983.09 - 1985.06

Skills

  • Microsoft office suite proficiency
  • Advanced typing speed
  • Written and verbal communication
  • Highly organised
  • Database administration
  • Customer Service
  • Interpersonal communication
  • Dictation typing
  • Maintaining office records
  • Confidentiality maintenance
  • Telephone etiquette

Affiliations

  • Gardening, movies, puzzling

References

* References available on request

Timeline

Advanced Administrator - CYPMHS

Leeds Community Health Care Trust
2021.09 - Current

Medical Secretary - Leeds Sexual Health

Leeds Community Health Care Trust
2016.03 - 2021.09

Mental Health Community Support Worker

Community Links
2015.08 - 2016.03

Administration Assistant

Leeds Community Health Care Trust
2014.06 - 2015.08

European Computer Driving Licence

ECDL
2014.01 - 2014.04

Administration Assistant

British Red Cross
2013.05 - 2014.06

Police Support Volunteer

West Yorkshire Police
2012.09 - 2014.06

Computer Literacy and Information Technology

CLAIT
1994.02 - 1994.04

RSA Word Processing - Level 2

RSA
1992.09 - 1993.05

Secretary

Asda Head Office
1990.02 - 1993.01

Word Processing

RSA Level 1
1988.09 - 1989.05

Legal Secretary

Booth & Co
1986.09 - 1990.02

English, Biology, Sociology

O'Level
1983.09 - 1985.06

Maths

CSE
1983.09 - 1985.06
KIMBERLY EVANSON