Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kimberley Syme

Summary

Enthusiastic team player who is good at managing time and multitasking . Good customer service skills with polite and professional manner that can build customer rapport to encourage repeat business.Target-focused with excellent sales abilities for profitable, productive salon operations.

Overview

17
17
years of professional experience

Work history

Online picker

Waitrose & Partners
Stirling, Stirling
03.2021 - Current

* Set up deliver area for online picking.

* Load crates into trolleys then offload onto dollys after pick has ended.

* Pick groceries using a handheld scanner .

* Worked quickly and efficiently to pick orders in a timely manner.

* Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.

* Spot and work stock , making sure to put stock in the right place , rotate stock and comply with number of lines.

* Safely moved and stored stock to protect company assets.

* Stock management ( off sales, audits )

* Reductions

* Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.

* Carried out routine housekeeping duties in warehouse environment for organised spaces and stock.

Nail technician

The Nail Studio Plus LTD
Camelon, Falkirk
10.2006 - 09.2021
  • Delivered personable and friendly service to encourage return custom.
  • Sterilised equipment and kept salon tidy.
  • Stored chemicals correctly for optimal safety.
  • Responded to customer requests and concerns in timely manner.
  • Created visual nail designs based on customer requests.
  • Offered detailed advice to help customers use at-home products and maintain nails in good condition.
  • Provided gel and acrylic nail enhancements.
  • Covered front desk when required, booking appointments and answering phone calls.
  • Engaged customers in conversation upon salon entry, cultivating welcoming environment.
  • Used hard gel and acrylic to build weak, brittle nails.
  • Customised nails with intricate designs, crystals and detail to customer specifications.
  • Repaired, maintained and removed false nails and extensions.
  • Filled in for additional shifts during busy periods and fellow employee absences or vacations.
  • Explained different nail and polish options, enabling clients to make decisions.
  • Listened to customer requests and concerns, making each client feel valued and understood.

Education

SVQ Level 1 - Nail and beauty services

Creating concepts academy
Stirling
08/2003 - 08/2004

Skills

  • Great timekeeping
  • Attention to detail
  • Self-motivated
  • Team player
  • Basic keyboard skills
  • Quick learner
  • Relationship-building
  • Telephone skills
  • Basic computer knowledge

Timeline

Online picker

Waitrose & Partners
03.2021 - Current

Nail technician

The Nail Studio Plus LTD
10.2006 - 09.2021

SVQ Level 1 - Nail and beauty services

Creating concepts academy
08/2003 - 08/2004
Kimberley Syme