Kimberley Malone
Maidenhead,Windsor and Maidenhead
Summary
Experienced leader with focus on managing and developing multi-functional teams to drive operational success. Deliver enhanced customer satisfaction and streamlined processes through strategic planning and strong interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Centre director
Explore Learning
Walton on Thames, Surrey
2024.10 - Current
- Created long-term strategic plans for the centre's growth and development.
- Monitored key KPI's to maximise centre potential.
- Coordinated sales outreach initiatives to drive centre profitability.
- Implemented strategic marketing initiatives and public relations efforts to strengthen community reputation.
- Fostered a cooperative work environment through consistent coaching and training opportunities within my team.
- Facilitated open communication with parents and prospective families to foster stronger relationships.
- Functioned as the safeguarding lead for the centre, addressing concerns promptly.
Assistant director
Explore Learning
Woking, Surrey
2023.09 - 2024.10
- Enhanced staff performance through regular feedback and coaching sessions, leading to increased team effectiveness.
- Created a productive work environment by fostering positive team dynamics.
- Contributed to strategic plans that guided business growth initiatives.
- Facilitated growth by planning and attending in-person marketing events, promoting brand visibility.
- Supported in maintaining a high level of safeguarding in the centre, and managed concerns.
Tutor
Explore Learning
Maidenhead, Windsor and Maidenhead
2019.11 - 2023.05
- Adapted teaching style to meet individual learning needs, improving student engagement.
- Managed multiple students simultaneously, ensuring personalised attention and high-quality service.
- Fostered positive learning environment, enhancing student focus and participation.
- Simplified complex topics using practical examples and analogies in teaching approach.
- Enhanced student comprehension by utilising interactive teaching methods.
- Managed pupil behaviour and set firm boundaries to maximise learning potential.
Education
A-Levels - Psychology
Furze Platt Sixth Form
Maidenhead 09/2019 - 06/2021
A-Levels - English Literature
Furze Platt Sixth Form
Maidenhead 09/2019 - 06/2021
A-Levels - History
Furze Platt Sixth Form
Maidenhead, Windsor and Maidenhead 09/2019 - 06/2021
Skills
- Safeguarding Procedures
- Paediatric First Aid
- Customer-Focused approach
- Relationship cultivation
- Engaging leadership style
- Conflict resolution
- Advanced IT literacy
References
References available upon request.
Certification
Common Core Skills Level 2
GCSE Maths Level 7
GCSE English Level 8
Accomplishments
Duke of Edinburgh Gold Award
Timeline
Centre director
Explore Learning
2024.10 - Current
Assistant director
Explore Learning
2023.09 - 2024.10
Tutor
Explore Learning
2019.11 - 2023.05
A-Levels - Psychology
Furze Platt Sixth Form
09/2019 - 06/2021
A-Levels - English Literature
Furze Platt Sixth Form
09/2019 - 06/2021
A-Levels - History
Furze Platt Sixth Form
09/2019 - 06/2021