Kimberley Cheng

• Picking and packing orders according to the company's targets.
• Followed safety guidelines when operating in hazardous environments.
• Maintained clean, safe and orderly warehouse space.
• Maintained employee safety through observation of surroundings when working.
• Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
• Prepared items for timely dispatch and safe transportation.
• Packed orders for timely dispatch to customers and retail outlets.

• Managed front desk duties to ensure smooth operation of reception area.
• Sorted and organised different types of information by document type, personnel or location.
• Supported staff with administrative needs for photocopying, faxing and filing.
• Kept adequate office supplies on hand to support staff and business requirements.
• Managed bookings of clients.
• Payments handling.

- Served as a flight leader to facilitate aircraft readiness by coordinating and managing crew activities.

- Worked both independently and as part of a team to accomplish work tasks.

- Carried out pre-flight preparations in advance to ensure every flight was smooth and efficient.

- Performed pre-flight section leader briefings to junior crew members, monitored their performances and offered guidance when needed.

- Handled complaints and solved problems in Ad-Hoc situations.

- Attended to individuals needing special assistance (such as unaccompanied minors, individuals with a disability, and the elderly) throughout aircraft operations.

- Performed safety activities and first aid when needed.

- In-Charged of the galley and the preparation of food and beverages.

- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.

- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats

- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.

- Maintained high standard of cleanliness and personal grooming to promote sense of professionalism and passenger confidence in crew.

- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.

- Reassured and comforted passengers during turbulence and delays.

- Provided exceptional customer services to satisfy and exceed customer expectations.