Kimberley Baverstock
Portsmouth,Hampshire
Summary
Dedicated professional with a strong foundation in customer engagement, organisation, and active listening. Demonstrates exceptional patience and composure in high-pressure environments. Proficient in cleaning techniques and stock replenishment, ensuring a well-maintained and organised workspace. Self-motivated with a keen eye for detail, consistently delivering high-quality results.
Friendly and reliable, with strong communication and organisational skills, ensuring smooth daily operations and positive dining experience for pupils. Skilled in managing time effectively and maintaining safe, clean environment.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Lunchtime Assistant
Portsdown Primary School
Portsmouth, Hampshire
10.2020 - 06.2022
- Assisted with the smooth running of lunch time for children aged 2-3 years
- Collecting and dishing up hot and cold food to the children
- Supporting and encourging good behaviour and manners during eating times
- Tidying and cleaning the eating and kitchen areas
- Managed dietary requirements and allergen issues
- Offered assistance to pupils needing help with meals
Housekeeper
Queens Hotel
Portsmouth, Hampshire
07.2012 - 07.2017
- Cleaned bathrooms and bedrooms thoroughly
- Hoovered and mopped floors, hallways and stairwells, keeping public areas well-presented
- Made beds daily to ensure a neat bedroom area
- Completed weekly deep cleaning tasks
- Maintained well-stocked trolleys with complete cleaning and linen supplies, enabling efficient room turnarounds between guests
Car Park Attendant
Town And City Parking
Portsmouth, Hampshire
12.2009 - 06.2012
- Maintained cleanliness of car park at all times
- Managed ticketing system to ensure smooth operations
- Issued tickets to vehicles not using the car park correctly
- To be able available for all questions and queries reguarding the car park and surrounding area
Education
NVQ Level 2 - Customer Service
South Downs College
Portsmouth, Hampshire 09.2007 - 07.2008
GCSEs - English
Park Community School
Portsmouth,Hampshire 09.2006 - 07.2007
GCSEs - Maths
Park Community School
Portsmouth,Hampshire 09.2006 - 07.2007
Skills
- Patience and Composure
- Customer engagement
- Organisation
- Self-motivation
- Cleaning techniques
- Stock replenishment
- Active listening
Timeline
Lunchtime Assistant
Portsdown Primary School
10.2020 - 06.2022
Housekeeper
Queens Hotel
07.2012 - 07.2017
Car Park Attendant
Town And City Parking
12.2009 - 06.2012
NVQ Level 2 - Customer Service
South Downs College
09.2007 - 07.2008
GCSEs - English
Park Community School
09.2006 - 07.2007
GCSEs - Maths
Park Community School
09.2006 - 07.2007
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