Kieran Martin William Bowen
Bromsgrove,Worcestershire
Summary
A dedicated and sociable professional with extensive experience in customer service and hospitality, particularly in hosting at wedding venues. Demonstrates a positive attitude towards learning new skills and excels in effective coordination and stress management. Known for excellent communication skills, maintaining professionalism, and respecting boundaries while delivering exceptional customer experiences. Flexible to meet diverse working needs, with expertise in drink serving techniques. Committed to enhancing customer satisfaction and seeking opportunities to further develop within the hospitality industry.
Friendly and approachable Front of House Team Member with knack for creating welcoming atmospheres and enhancing guest experiences. Skilled in managing busy environments, resolving customer inquiries, and supporting team operations to ensure smooth service delivery. Known for fostering positive interactions and contributing to high levels of customer satisfaction.
I am happy for any challenges .
I am 18 recently finished 6th form, undertaking Alevels.
I am a member of Bromsgrove Golf Course.
U23 pool captain.
I recently played for Bromsgrove Sporting U6-U18's.
Im an outgoing sporty person who likes to socialise.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Front of house team member
Morgans catering
Bromsgrove, West midlands
2024.08 - Current
- Upheld rigorous hygiene standards in all front-of-house areas.
- Working with staff and customers.
- Working the bar, liaising with customers, and staff.
- Highest standards resulting in increased customer satisfaction.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Delivered consistent professional service whilst handling multiple tasks simultaneously. Waitering at functions
- Cleaning and tidying up following events in the back of house.
Education
GCSEs -
North Bromsgrove High School
Bromsgrove, WorcestershireA-Levels -
North Bromsgrove High School
Bromsgrove, Worcestershire 2024.09 - 2026.06
Skills
- Positive attitude to working and learning new skills
- I'm a happy, sociable young man I communicate well and am not shy
- Effective coordination
- Host experience working at a wedding venue
- Drink serving techniques
- Customer experience, being chatty, patient and communicating well Boundaries are respected at all times
- Flexibility- Flexible to working needs
- Stress management- I work well under stress with my peers
- Customer Service- Professional in all areas of Red Barn House
Affiliations
- I am happy for any challenges . I am 18 recently finished 6th form, undertaking Alevels. I am a member of Bromsgrove Golf Course. U23 pool captain. I recently played for Bromsgrove Sporting U6-U18's. I'm an outgoing sporty person who likes to socialise.
Accomplishments
Head boy at Parkside Middle School
DofE Bronze award.
Captain of the U18/ U23 Worcestershire County pool team.
References
References available upon request.
Timeline
A-Levels -
North Bromsgrove High School
2024.09 - 2026.06
Front of house team member
Morgans catering
2024.08 - Current
GCSEs -
North Bromsgrove High School