Kieran Jones
Liverpool,Merseyside
Summary
Results-driven professional with expertise in agile methodology, process improvement, and productivity enhancement strategies. Demonstrates strong leadership proficiency and decisive decision-making to optimise operational planning and drive organisational success. Skilled in Microsoft Excel, with a focus on streamlining processes and achieving measurable improvements. Committed to leveraging core competencies to support business growth and efficiency.
Overview
6
6
years of professional experience
35
35
years of post-secondary education
Work history
Community volunteer
Royal British Legion
Liverpool, Merseyside
2019.12 - 2019.12
- Collaborated with team members to facilitate fundraising activities
- Facilitated communication between volunteer staff to carry out tasks.
Apprentice Warehouse Operative
Staffords Ltd
Liverpool
2021.01 - 2021.09
- Assisted in maintaining cleanliness and organisation of warehouse environment.
- Achieved deadline compliance with meticulous time management.
- Observed safety protocols consistently, ensuring a risk-free workplace.
- Maintained clean and safe working environment, enhancing overall efficiency.
- Demonstrated strong attention to detail whilst carrying out complex assignments.
- Learned and adhered to safety protocols to ensure a secure working environment.
- Supported inventory management by accurately labelling and sorting products.
- Collaborated with team members to unload deliveries and arrange items systematically.
Seasonal Customer Assistant
Morrison's
Liverpool, Merseyside
2021.12 - 2021.12
- Assisted customers by providing product information and resolving inquiries promptly.
- Maintained cleanliness and organisation of sales floor to enhance shopping experience.
- Collaborated with team members to ensure efficient stock replenishment and displays.
- Provided excellent customer service to ensure repeat business.
- Assisted customers with varying questions using product knowledge and service expertise.
Warehouse Operative - Nights
Matalan
Liverpool, Merseyside
2022.09 - 2022.10
- Collaborated with team members to ensure timely completion of nightly tasks.
- Assisted in inventory management by checking stock levels and reporting discrepancies.
- Maintained cleanliness and organisation of work area to promote efficiency.
- Facilitated smooth workflow by promptly processing incoming stocks.
- Maintained safety regulations by enforcing strict adherence to company policies.
Caseworker
Civil Service
Liverpool
2023.07 - 2025.03
- Assessed and processed applications ensuring adherence to relevant legal requirements.
- Reviewed case files meticulously to identify discrepancies and recommend appropriate actions for resolution.
- Improved client satisfaction by effectively handling complex casework issues.
- Managed extensive case loads for better organisational efficiency.
- Ensured adherence to data protection laws whilst managing sensitive information.
Team leader
Civil Service
Liverpool
2025.03 - Current
- Supervised daily activities to ensure compliance with organisational policies and procedures.
- Trained and mentored junior staff to foster professional development and improve team performance.
- Collaborated with cross-functional teams to streamline processes and enhance efficiency of operations.
- Evaluated team performance and provided constructive feedback to support continuous improvement.
- Organised regular team meetings to discuss progress and address any operational challenges.
- Developed training materials to assist in onboarding new team members effectively.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Implemented new working methods which improved overall efficiency of the team operations.
Education
NVQ Level 3 - Engineering
St Helens College
St. Helens 2021.09 - 2022.07
GCSEs - English Literature
West Derby School
Liverpool 2015.09 - 2020.07
GCSEs - English Language
West Derby School
Liverpool 2015.09 - 2020.07
GCSEs - Maths
West Derby School
Liverpool 2015.09 - 2020.07
GCSEs - Science
West Derby School
Liverpool 2015.09 - 2020.07
GCSEs - Computing
West Derby School
Liverpool 2015.09 - 2020.07
GCSEs - Photography
West Derby School
Liverpool 2015.09 - 2020.07
GCSEs - History
West Derby School
Liverpool 2015.09 - 2020.07
Skills
- Agile methodology understanding
- Process improvement understanding
- Productivity improvement strategy
- Leadership proficiency
- Decisive decision-making
- Microsoft Excel
- Operational planning
Affiliations
- Formula 1
- Car Modifications
- Professional & Personal Development
Accomplishments
Suggested and assisted in implementation of new operational processes that both improved customer/ staff safety but also enhanced security and efficiency of the overall team. As a result I received a commendation and bonus.
Created new onboarding and training material to streamline onboarding of new staff as well as enhance their training allowing them to be better trained in the same span of time. For this I recognition and a bonus.
References
References available upon request.
Timeline
Team leader
Civil Service
2025.03 - Current
Caseworker
Civil Service
2023.07 - 2025.03
Warehouse Operative - Nights
Matalan
2022.09 - 2022.10
Seasonal Customer Assistant
Morrison's
2021.12 - 2021.12
NVQ Level 3 - Engineering
St Helens College
2021.09 - 2022.07
Apprentice Warehouse Operative
Staffords Ltd
2021.01 - 2021.09
Community volunteer
Royal British Legion
2019.12 - 2019.12
GCSEs - English Literature
West Derby School
2015.09 - 2020.07
GCSEs - English Language
West Derby School
2015.09 - 2020.07
GCSEs - Maths
West Derby School
2015.09 - 2020.07
GCSEs - Science
West Derby School
2015.09 - 2020.07
GCSEs - Computing
West Derby School
2015.09 - 2020.07
GCSEs - Photography
West Derby School
2015.09 - 2020.07
GCSEs - History
West Derby School
2015.09 - 2020.07