Sarah Stanton
Southsea,Hampshire
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
12
12
years of professional experience
Work history
Teamleader
Spar
PORTSMOUTH, Hampshire
2023.04 - Current
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Improved customer satisfaction through close collaboration with the team.
Customer assistant
Spar
PORTSMOUTH, Hampshire
2018.12 - 2023.04
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Checkout assistant
Tesco
PORTSMOUTH, Hampshire
2014.06 - 2018.11
- Handled cash, credit cards, and vouchers for seamless transactions.
- Kept up-to-date on new products and sales through regular training sessions.
- Worked extra shifts during holiday seasons to accommodate increased footfall in the store.
Skills
- Leadership proficiency
- Communication excellence
- Knowledge sharing
- Budgeting proficiency
- Productivity improvement strategy
- Decision-Making autonomy
- Crisis handling acumen
- Expertise in relevant software
- Constructive criticism
- Tolerance and patience
- Goal setting expertise
- Decisive decision-making
- Policy implementation and enforcement
- Delegation mastery
- Risk assessment knowledge
- Change management experience
- Agile methodology understanding
- Process improvement understanding
- Stock management
- Issue resolution
- Training and Development
- Process Improvement
- Finance management
- Personnel training
- Employee training and development
- Team supervision
- Task prioritising
- Team building coordination
- Disciplinary procedures
- Real-time supervision
- Staff complaint management
- Communication proficiency
- Resilience under pressure
Timeline
Teamleader
Spar
2023.04 - Current
Customer assistant
Spar
2018.12 - 2023.04
Checkout assistant
Tesco
2014.06 - 2018.11