Kieran Hiles
Immingham ,North East Lincolnshire
Summary
Motivated professional with extensive leadership and customer service experience. Proven ability to adapt to diverse challenges and drive team success. Committed to leveraging key skills to enhance organizational performance.
Overview
14
14
years of professional experience
Work History
MPC Progressing Administrator
Volvo Construction
12.2025 - 03.2026
- Managed company database, maintaining accurate records of orders, progress, and shipping
- Create and process Purchase orders for contractors and parts
- End of sales process, managing documents, timesheets and shipping.
- Processed documentation, both paper and electronic, related to machine operations
- Liaise with external contractors to get equipment provided and fitted
- Collaborated with sales team to confirm customer machine specifications
- Update excel documents with regards to machine lead times
Production Manager
Birch Chemicals T/A Singleton Birch
02.2023 - 11.2025
- Production planning and implementation
- Managing a team of varying sizes in multiple locations areas such as logistics, sales and operations.
- Coordinated with external parties to design and procure raw materials for production.
- Implementation of audits & inspections
- Use of Exchequer software to create Work Orders, Purchase Orders and Product Management
- Organised employee schedules and processed annual leave to optimise operational efficiency.
- Managing invoices for purchasing and agency wages
- Facilitated interdepartmental communication to align on projects and initiatives.
- Onsite Representative of Employee Safety - Health and Safety Committee member
Process Operator
CPL Industries
07.2022 - 01.2023
Team Leader
Birch Chemicals T/A Singleton Birch
10.2020 - 07.2022
General assistant/ Shift Leader
Jack's
08.2018 - 10.2020
Store Assistant
Aldi UK
04.2015 - 08.2018
Administrator/Course Advisor (Temp)
Premier Training
08.2014 - 03.2015
Administrator/Receptionist (Temp)
Lighthouse Property Services Ltd
07.2014 - 08.2014
Graduate Student Support Adviser (Internship)
University of Lincoln
07.2013 - 07.2014
Personal Trainer
Good Condition Lincoln
08.2012 - 03.2013
Education
BSc (Hons) - Sports Development and Coaching
University of Lincoln
07-2011
A-Levels - English Language & Literature, Sport Science, Psychology
Franklin College
Grimsby07-2008
GCSE - English Language, English Literature, Maths, Science, Geography, Resistant Materials, Graphic Products, Religious Studies
Immingham School
07-2006
Skills
- Microsoft Office Suite proficiency
- Operational efficiency
- Supplier and customer relationship management
- Advertising strategies
- Accounting software proficiency
- Data management and entry
- GDPR compliance and document handling
- Cross-departmental communication
- Management experience
- Adaptability and flexibility
- Interpersonal communication skills
- Health and safety compliance
Training
- First Aid at Work.
- Risk Assessment & Safe Working Instruction Creation Training
- COSHH, PUWER, LOLER, Manual Handling & Fire Warden
- GDPR UK Essentials
- Being successful in Telesales
Timeline
MPC Progressing Administrator
Volvo Construction
12.2025 - 03.2026
Production Manager
Birch Chemicals T/A Singleton Birch
02.2023 - 11.2025
Process Operator
CPL Industries
07.2022 - 01.2023
Team Leader
Birch Chemicals T/A Singleton Birch
10.2020 - 07.2022
General assistant/ Shift Leader
Jack's
08.2018 - 10.2020
Store Assistant
Aldi UK
04.2015 - 08.2018
Administrator/Course Advisor (Temp)
Premier Training
08.2014 - 03.2015
Administrator/Receptionist (Temp)
Lighthouse Property Services Ltd
07.2014 - 08.2014
Graduate Student Support Adviser (Internship)
University of Lincoln
07.2013 - 07.2014
Personal Trainer
Good Condition Lincoln
08.2012 - 03.2013
BSc (Hons) - Sports Development and Coaching
University of Lincoln
A-Levels - English Language & Literature, Sport Science, Psychology
Franklin College
GCSE - English Language, English Literature, Maths, Science, Geography, Resistant Materials, Graphic Products, Religious Studies
Immingham School