Kieralee Farrar
spilsby,lincs
Summary
Dynamic and results-driven professional with a strong foundation in customer service and interpersonal competence. Demonstrates leadership potential and excels as a team player, effectively handling cash transactions and resolving customer complaints. Proficient in equipment operation, food preparation techniques, and stock replenishment, ensuring seamless operations and exceptional food presentation. Committed to enhancing customer relations through effective complaint resolution and dedicated service.
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work history
Crew member
McDonald's
Skegness, Lincolnshire
2022.11 - Current
- Handled high-pressure situations calmly providing solutions promptly.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Supported management in administrative tasks enhancing operational efficiency.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
Waitress assistant
bell leisure
Ingoldmells, Lincolnshire
2020.10 - 2022.11
- Alleviated workload of wait staff through diligent assistance.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Enhanced customer service by promptly taking orders and delivering food.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Enhanced dining experience through friendly interaction with customers.
- Collaborated with team to provide efficient service during peak hours.
Education
NVQ Level 2 - health and social care
boston college
lincs 2025.09 -
NVQ Level 2 - teaching assistanr
boston college
lincs 2024.09 - 2025.06
NVQ Level 2 - childcare
boston college
lincs 2023.09 - 2024.07
GCSEs - math,english,science,geography,it business studies
king edwards vi academy spilsby
lincs 2018.09 - 2023.07
Skills
- Interpersonal competence
- Leadership potential
- Team player
- Cash handling
- Customer Service
- Customer relations
- Complaint resolution
- Equipment operation
- Food preparation techniques
- Fryer operation
- Customer complaint handling
- Stock replenishment
- Food presentation
References
References available upon request.
Timeline
NVQ Level 2 - health and social care
boston college
2025.09 -
NVQ Level 2 - teaching assistanr
boston college
2024.09 - 2025.06
NVQ Level 2 - childcare
boston college
2023.09 - 2024.07
Crew member
McDonald's
2022.11 - Current
Waitress assistant
bell leisure
2020.10 - 2022.11
GCSEs - math,english,science,geography,it business studies
king edwards vi academy spilsby
2018.09 - 2023.07