Khushpreet Thukral
Summary
Compassionate care practitioner with extensive experience in delivering high-quality patient care. Proficient in managing complex needs, administering medications, and developing personalized care plans. Strong communicator with a focus on building positive relationships with patients and families. Demonstrated ability to enhance patient well-being and improve daily living experiences through effective project management and team leadership.
Overview
5
5
years of professional experience
Work history
Care Practitioner
Perton Manor
Wolverhampton, West Midlands
2024.11 - 2026.01
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Provided emotional support and companionship, building trusting relationships.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Supported client mental health with reading, games and activities.
Community Care Worker
Msa care
Walsall, West Midlands
2023.12 - 2024.10
- Provided emotional support and companionship, enhancing client well-being.
- Administered medication according to prescribed schedules, monitored effects, and documented patient responses accurately.
- Maintained client's personal comfort by making beds, tidying rooms, conducting light housekeeping and laundry.
- Helped clients with personal hygiene tasks, including washing, bathing, brushing teeth and hair cleansing.
- Conducted household duties, including cleaning, laundry, and shopping, to maintain a comfortable living environment.
- Delivered end-of-life care with compassion, supporting clients and their families during challenging times.
- Visited people's homes to provide care, support and assist with tasks as required.
Warehouse Operator
Boots
Burton upon Trent, Staffordshire
2023.10 - 2023.12
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Customer Service Representative
Amazon
Amritsar, Punjab
2023.02 - 2023.08
- Assisted customers with product-related questions, feedback and complaints.
- Maximised customer satisfaction by resolving service issues promptly.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
IELTS Trainer
The English times
Amritsar, Punjab
2020.09 - 2021.10
- Monitored student progress through regular assessments, adapting teaching methods to suit individual learning styles.
- Maintained up-to-date knowledge of IELTS exam criteria, ensuring course content remained relevant and effective.
- Helped students overcome language barriers through motivation, dedication and persistence in helping them to succeed.
Education
A-Levels - Commerce
Sri Guru Harkrishan Public School
Amritsar, Punjab05.2017
GCSEs -
Sri Guru Harkrishan Public School
Amritsar05.2015
Skills
- Emotional support
- Compassionate care
- Safety compliance
- Adaptive problem solving
- Positive attitude
- Time management
- Communication skills
- Team collaboration
Languages
Punjabi
Native
English
Proficient
C2
Hindi
Upper intermediate
B2
Timeline
Care Practitioner
Perton Manor
2024.11 - 2026.01
Community Care Worker
Msa care
2023.12 - 2024.10
Warehouse Operator
Boots
2023.10 - 2023.12
Customer Service Representative
Amazon
2023.02 - 2023.08
IELTS Trainer
The English times
2020.09 - 2021.10
A-Levels - Commerce
Sri Guru Harkrishan Public School
GCSEs -
Sri Guru Harkrishan Public School