Khalid Raheemi
Northolt,Ealing
Summary
Dedicated sales assistant with a strong background in customer service and product knowledge. Proficient in floor plan implementation, security tagging, managing returns, and accurate price tagging. Demonstrated fast shelving restocking, quick thinking, and a fast paced work ethic. Skilled in visual merchandising, till and cash handling, and maintaining a customer-focused approach. Successfully passed the strict age audit, showcasing attention to detail and compliance with regulations. Improved store sales by suggesting online click and collect options for unavailable products instore . Assisted with challenging customers. Built strong bonds with colleagues and customers during shifts ensuring positive atmosphere.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Retail store assistant
Hobbycraft
Greenford, Ealing
2025.09 - Current
- Processed returns and exchanges efficiently, ensuring customer satisfaction.
- ensured a safe and clean environment.
- Organised the stock room effectively for easy accessibility of products and click and collect orders.
- Engaged in visual merchandising tasks, improving overall aesthetics, and improving customer enquiries on unavailable products in-store, suggesting online availability for click and collect and successfully achieving store sales.
- Replenish shelves frequently to ensure products are available at all times, keeping shelves tidy and up to store expectations.
- Achieved customer satisfaction by providing excellent service.
- Assisted customers with queries, leading to positive feedback.
- Assisted colleagues with unhappy customers furhter helping clear up the miscommunication and further suggesting better options.
- Maintained a clean, orderly shop floor to ensure a pleasant shopping environment.
- Offered customers discounts for signing up with our store app to get better experience and vouchers to improve customer loyalty.
- Conducted stock checks, faced up shelves and recorded out-of-stock items to fulfil customer demand.
- Carried out stock room maintenance for clear, easy navigation of stockroom management.
- Managed customer lines for minimum wait times and high satisfaction.
Education
GCSEs - business
greenford high school
Northolt, Ealing 2020.09 - 2023.06
Skills
- Floor plan implementation
- Security tagging
- Managing returns
- Accurate price tagging
- Fast shelving restocking
- patient with customers
- customer focused
- fast paced work ethic
- quick thinking
- Visual merchandising
- Customer Service
- Product knowledge
- Till and cash handling
- sales assistant
- Successfully passed the strict age audit
Timeline
Retail store assistant
Hobbycraft
2025.09 - Current
GCSEs - business
greenford high school
2020.09 - 2023.06