Kerry Hurdle

• New ownership (previously The Gables Dental Practice)
• Assisted dental professionals during patient procedures to ensure smooth workflow.
• Maintained high decontamination and infection control standards in accordance with HTM01-05 and GDC guidelines.
• Educated patients on oral hygiene practices and provided post-treatment care instructions.
• Updated and maintained patient records, including medical histories and treatment plans.
• Undertake regular professional development to advance skills and knowledge.

Nursing Duties as above

Practice Co-Ordinator

• Managing holiday and sickness absence
• Liaising with Dental Nurse Agencies to arrange cover where required
• Review of management system in preparation for CQC inspection and ensured ongoing compliance.
• Policy update and review
• Conducted audits and analyses to drive continual improvement
• Validation and testing of dental equipment, appointing a competent person where required.
• Management of stock

Receptionist

• Greeting patients in a polite and friendly manner
• Diary management.
• Scheduling, rescheduling, or cancelling appointments as needed.
• Maintaining patient accounts and records.
• Management of patient accounts
• Handled incoming calls and responded to patient inquiries with professionalism and empathy.

• Reported global health and safety performance to executive boards.
• Collaborated with management to create and enforce safety policies, securing OHSAS 18001 accreditation.
• Developed training programmes to enhance employee understanding of company health and safety protocols
• Facilitated safety audits and inspections to evaluate compliance with internal and external safety standards.
• Supported internal initiatives and maintained health & safety culture.
• Streamlined reporting procedures for better documentation of health and safety compliance

• Conducted annual practice safety audits and inspections
• Supported compliance with HTM01-05, fire safety and legionella standards
• Provided expert advice on cross-infection control and best practice compliance
• Assisted in policy creation and compliance documentation